Assistant General Manager

Fixins Soul Kitchen; Detroit (MI); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Employee meal discounts

Health benefits for full-time employees

Career growth opportunities

Job summary

A vibrant soul food restaurant in Detroit is in search of an Assistant General Manager to lead operations and ensure outstanding guest satisfaction. The position requires several years of restaurant management experience and strong problem-solving skills. The ideal candidate will instill high standards among staff, oversee training, and ensure the restaurant operates efficiently. This role is key in maintaining the restaurant's vision, achieving sales growth, and enhancing overall profitability. Competitive salary offered based on experience.

Qualifications

• Several years of experience as a restaurant manager at a senior level.
• Ability to analyze cost reports effectively to drive profitability.
• Experience managing a large staff in a fast-paced environment.

Responsibilities

• Lead the team to ensure high guest satisfaction.
• Instill operational excellence in all facets of the restaurant.
• Communicate company vision and standards to staff.

Skills

Restaurant management experience

Business math skills

Problem-solving skills

Communication skills

Tools

Microsoft Excel

Microsoft PowerPoint

Email

Job description

Company Overview

FixinsSoul Kitchen seeks to redefine the American soul food experience. We are full‑service restaurants that uniquely combine traditional soul food with outstanding service and a hip, energetic dining environment. Founded by former NBA All‑Star Kevin Johnson and his wife Michelle, Fixins’ menu is rooted in Southern recipes passed down through generations from Kevin’s family and friends. Established in 2019 with the flagship store in the Oak Park neighborhood of Sacramento, CA, Fixins is rapidly expanding with additional current locations in Los Angeles (at the Staples Center), Tulsa (Black Wall Street), Detroit (Harmonie Park) and 6 new stores planned to open in the next 2 years. We are seeking team members at all levels to join us in our goal of becoming the largest Black‑owned restaurant group in the nation.

$80,000 - $90,000 a year

Summary of Position

Reporting directly to the General Manager, the Assistant General Manager leads the team to ensure the tools, processes and training are in place to achieve high guest satisfaction results across all areas of their department perspective. Operational excellence across all facets of the restaurant is achieved by instilling high standards and delivering superior results in all areas of the business—sales growth, outstanding service, profitability, food quality, food costs, training and development, and facilities management. The Assistant General Manager leads Restaurant Managers and staff to accomplish results through high‑level leadership behaviors as outlined in this job description. The role will effectively communicate and model the company vision and brand standards to all members of the management team and hourly staff.

Essential Job Functions

• Completely understand all policies, procedures, standards, specifications, guidelines, and training programs.
• Validate that all guests feel welcome and are given responsive, friendly, and courteous service always.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Develop Restaurant Managers and staff to meet company standards.
• Continually strive to develop staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Oversee and ensure the restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Several years’ experience as a restaurant manager at a senior level or similar position.

Excellent business math skills with the ability to analyze cost reports effectively to drive greater profitability.

Strong problem‑solving and decision‑making skills, and the ability to be flexible and adapt in any situation.

Good computer skills with demonstrated proficiency in the use of internet and ability to utilize computerized business tools such as email, learning management systems, and Word, Excel, PowerPoint, and other appropriate software.

Strong oral and written communication skills.

Experience managing large staff to excellence in a fast‑paced environment.

Work Environment & Physical Requirements

Ability to lift and carry up to 25 lbs.

Frequent standing, walking, bending, and reaching.

Exposure to hot surfaces, kitchen equipment, and potential allergens.

Pay and Benefits

Final pay will be based on experience, qualifications, and applicable local wage laws.

Employee meal discounts.

Health benefits (for full‑time employees).

Career growth and advancement opportunities.

Equal Opportunity Employer Statement

FixinsSoul Kitchen is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, national origin, ancestry, sex, gender identity or expression, sexual orientation, pregnancy, marital status, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.