Assistant General Manager

EōS Fitness; Davenport (IA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training

Group health, dental, vision benefits

401(k) with company matching

Job summary

EōS Fitness in Davenport is looking for an Assistant General Manager to lead the Sales team and ensure a fun atmosphere for members and staff. Responsibilities include meeting sales targets, overseeing billing processes, and maintaining facility standards while providing exceptional customer service.

Qualified candidates will have solid sales and supervisory experience, strong communication skills, and a keen interest in the fitness industry. Benefits include competitive pay, free membership, and a collaborative team environment.

Qualifications

• 2 years of customer service experience is required.
• 3-4 years of sales experience preferred.
• 1 year of supervisory experience is a must.
• Strong communication skills for interactions with teams.
• Prior experience in the fitness industry is a plus.

Responsibilities

• Lead and train the Sales team to meet sales targets.
• Focus on selling memberships and fitness services.
• Ensure compliance with safety regulations and procedures.
• Supervise facility maintenance and cleanliness.
• Maintain high-quality customer service standards.

Skills

Customer service experience

Sales experience

Supervisory experience

Strong communication skills

Relationship building

Detail orientation

Job description

FLD2P - Davenport: US Hwy 27 / Posner Blvd

Assistant General Manager

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

EōS Fitness is bold, upbeat, and motivating. The company promotes personal responsibility, optimism, teamwork, and a competitive spirit.

Position Purpose

Lead, coach, and train the Sales team to create a fun atmosphere, be great hosts, and serve as a hub of information for members, guests, and staff.

Responsibilities

• Ensure sales targets are met, particularly during weekends or when the General Manager is not present, by leading the team and driving sales initiatives.
• Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.
• Oversee the billing processes for memberships, monitor the sales process, and ensure timely follow-up with leads and prospects.
• Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Ensure high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well‑being.

Qualifications

• 2 years of customer service experience.
• 3‑4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record‑keeping skills.
• Prior experience or strong interest in the fitness industry is a plus.
• Enthusiasm for EōS Fitness’ Core Values.

Requirements

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting, move about club floors and rooms, and communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate the company computer system, including preparing documents, entering data, and reading reports.

Compensation

Hourly position: $18 - $20 USD. Variable income opportunities include commission, bonus, and a post‑training increase.

Benefits and Perks

• A highly energetic and collaborative team.
• A management team committed to professional development.
• Free membership for you and one family member.
• Discounted personal training and merchandise, including supplements.
• Employee referral program.
• Daily pay option.
• Competitive pay plus vacation, holiday, and sick pay (based on tenure and full‑time vs. part‑time).
• Group health, dental, vision, supplemental life, and Employee Assistance Program (subject to eligibility).
• 401(k) with company matching (subject to eligibility).
• Personal education growth options with Sophia Learning.

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. The company celebrates diversity and is committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.