Assistant General Manager

Panera LLC; Creve Coeur (MO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Quarterly bonuses

Free on-shift meals

Paid vacation/sick time/holidays

Medical/dental/vision insurance

Life insurance

401(k) with match

Career advancement

Job summary

Panera LLC in Creve Coeur, MO, seeks an Assistant General Manager Lead to support the bakery-cafe with staffing, training, and operations. You will help drive guest satisfaction, coach team members, and ensure safe, high-quality service in a fast-paced environment.

The role emphasizes teamwork, leadership development, and adherence to Panera's values. Flexible hours including nights and weekends are required, with competitive pay and bonuses as part of the package.

Qualifications

• Minimum age 18.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Flexibility to work nights and weekends in a fast-paced environment.
• Background check required.

Responsibilities

• Support the General Manager by making key decisions and solving problems.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Assist with hiring, onboarding, and training while motivating and energizing the team.
• Help ensure performance meets bakery-cafe goals, quality standards, and guest service expectations.
• Partner with the General Manager to develop managers on processes and Panera's guiding values.
• Work as a team to delight guests with food quality and service.
• Build relationships that foster long-term, loyal guests.
• Follow procedures to execute company strategies and initiatives.
• Ensure policies and safety regulations are followed and a healthy workplace is maintained.

Skills

Restaurant management

Staffing planning

People development

Guest service

Education

ServSafe certification

Job description

Assistant General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What's In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As Assistant General Manager Panera, Your Role Includes:

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, onboarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery-cafe's goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people's processes and Panera's Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe's management team.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera's health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery-cafe's overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You.

• Minimum age: 18 years of age.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen required.
• Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.
• While performing this job, the Assistant General Manager role is regularly required to:
  • Ability to lift, carry, push, or pull objects 50 pounds.
  • Capability to stand and walk for up to 6 hours.
  • Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.

600607 Creve Coeur, MO - New Ballas Road

__ Equal Opportunity Employer: Disabled/Veterans

With more than 2,000 Panera LLC and independent franchise bakery-cafes in the Panera Bread® family, and more locations opening all the time, it’s no wonder our company has been an excellent source of career and personal growth opportunities for more than 25 years. In neighborhoods across the U.S. and Canada, customers enjoy flavorful, handcrafted meals centered around freshly baked artisan bread. To us, that means serving food like we serve our own families – free of any of the items on our 'No No' List. Along the way, we also like to give back to our community. We enjoy working together, shoulder to shoulder with our customers, to confront a serious problem plaguing communities across this country – Hunger. Through our Panera Cares community cafes, we offer a dignified dining experience in an uplifting environment. In addition, we support our communities through day-end donations at our bakery‑cafe locations and partner with local non‑profit organizations. It’s this warmth that you’ll find when you join Panera Bread. From our competitive compensation and benefits packages to our unique cultural values, we’re confident you’ll find us a rewarding and fun place to work.