Assistant General Manager

Smoothie King (SKFI); Crestview (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

A leading smoothie retail chain seeks an Assistant General Manager in Crestview, Florida to help lead the store team and maintain exceptional customer experiences. Responsibilities include hiring and developing staff, managing store operations and cash activities, ensuring food safety compliance, and communicating marketing strategies effectively. Candidates should possess a high school diploma, leadership experience in retail, and strong communication skills. This position may require flexibility in scheduling to ensure store efficiency.

Qualifications

• Experience as a shift lead in a restaurant or similar retail customer service business.
• ServSafe Certification required.
• Ability to work flexible hours including days, evenings, weekends, and holidays.

Responsibilities

• Assist the General Manager in leading the team for an exceptional guest experience.
• Review store KPIs to identify areas for improvement.
• Manage cash activities for the store.
• Ensure compliance with food safety guidelines and train team members accordingly.
• Champion and embody Smoothie King's culture, mission, and core values.
• Maintain store cleanliness and coordinate equipment upkeep and inspections.
• Drive implementation of company programs and motivate teams to meet standards.
• Communicate marketing strategies and promotions to the team for proper execution.

Skills

Leadership

Communication

Customer Service

Team Management

POS Operations

Microsoft Word

Microsoft Excel

Shift flexibility

ServSafe

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

The Assistant General Manager (AGM) will contribute to Smoothie King's success by assisting the GM in leading his/her team to create and maintain an exceptional Guest Experience while upholding brand standards, as well as modeling and acting in accordance with our mission and core values. The Assistant General Manager is involved in all areas of store operations, which include:

• Assist the General Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.{{brand_name}}
• Collaborate with the General Manager to deliver the best smoothies and healthy retail products to your community. Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with the General Manager to address accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Champion and embody our culture, mission, and core values.
• Ensure and maintain store cleanliness and upkeep, including monthly inspections, systems reviews, and coordinating the update/replacement of damaged equipment or facilities.
• Drive implementation of company programs through action planning and inspiring teams to meet operational standards.
• Communicate all marketing strategies and promotions in the store to the team, ensuring proper execution to drive results.

Qualifications

• Minimum High School Diploma or GED Equivalent.
• Experience as a shift lead in a restaurant or similar type of retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Ability to perform basic POS and computer functions
• Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• ServSafe Certification.

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.
What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since
Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.
They’re not just good; they’re good for you.