Assistant General Manager

Runza®; Council Bluffs (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Monthly bonuses

Flexible/family friendly work hours

Health, dental, vision, disability, &

Life insurance – plus FSA or HSA

Paid time off & holidays

Dedicated training for leadership

Job summary

Runza® is seeking a Restaurant Manager to oversee all restaurant operations, ensuring high standards for food quality, service, and cleanliness. The role includes staffing, training, scheduling, and managing costs to drive sales and guest satisfaction.

Ideal candidates bring prior restaurant management experience, strong leadership, and a professional appearance. The position requires availability for nights, weekends, and holidays, with opportunities for growth within Runza®.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED.
• Proficient in typical computer software programs (MS Word, Excel, Outlook).
• Proficient in restaurant functions: food planning, purchasing, sanitation, security, policies, reports.
• Must attend and successfully complete Runza University.
• Must possess a valid driver’s license.
• Must be eligible to work in the United States.
• Must pass a criminal background check.

Responsibilities

• Oversee and manage all areas of the restaurant and make final decisions on important matters.
• Adhere to standards to increase sales and minimize costs.
• Ensure compliance with operational standards and Health Department regulations.
• Maintain professional restaurant image and appearance standards.
• Ensure high quality of food and service consistently.
• Supervise portion control to minimize waste.
• Estimate supplies and place orders with distributors; schedule delivery.
• Track and report inventory per policies.
• Respond to guest complaints to turn dissatisfaction into returns.

Skills

Leadership abilities

Team motivation

Communication skills

Problem solving

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Outlook

Job description

WHAT’S IN IT FOR YOU

• Monthly bonuses
• Flexible/family friendly work hours
• Health, dental, vison, disability, and life insurance – plus FSA or HSA
• Paid time off and paid holidays
• Dedicated training for responsibilities and leadership development

WHAT YOU WILL BE DOING

• Oversee and manage all areas of the restaurant and make final decisions on matters of importance.
• Adhere to company standards and service levels to increase sales and minimize operating costs.
• Ensure compliance with operational standards, company policies, and Health Department standards and regulations.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Responsible for ensuring consistent high quality of food and service.
• Supervise portion control and quantities of preparation to minimize waste.
• Estimate supplies and resale needs, place orders with distributors, and schedule delivery.
• Track and report inventory in accordance with company policies and procedures.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Ensure a safe working and guest environment.
• Manage shifts which includes daily decision making, scheduling, planning while upholding standards, product quality, and cleanliness.
• Prepare weekly schedules and ensure that the restaurant is staffed for all shifts, while scheduling at or below target hours.
• Maintain an accurate and up-to-date plan of restaurant staffing needs.
• Recruit, interview, and hire team members as needed.
• Oversee the training of team members, ensuring that team members are trained using Runza® training guides.
• Develop team members by providing ongoing feedback, establishing performance expectations, and by conducting check-ins.
• Discipline team members as needed.
• Mentor and promote team members to become management candidates.
• Provide strong presence in local community and high level of community involvement.

WHAT WE’RE LOOKING FOR

• Someone who is self-disciplined and takes initiative.
• Someone with a pleasant, polite, and outgoing disposition.
• Someone who is open to change and receptive to feedback.
• Someone with a professional/well-groomed appearance.
• Someone with leadership abilities, who is able to motivate a team.
• Someone who works well/remains calm under pressure.
• Someone with good communication skills (written and verbal).
• Someone who is dependable.
• Someone with prior successful restaurant management experience.

MINIMUM QUALIFICATIONS

• Must be at least 18 years of age.
• High School Diploma or its equivalent (i.e. G.E.D.)
• Proficient in typical computer software programs (MS Word, Excel, Outlook).
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Must attend and successfully complete Runza® University.
• Must possess a valid driver’s license.
• Must be eligible to work in the United States.
• Must pass a criminal background check.

WORKING CONDITIONS

• Available to work nights, weekends, and holidays.
• Willingness to work extended hours as needed.
• Ability to perform all functions at the restaurant level.
• Position requires prolonged standing, bending, grasping, twisting, wrapping, pushing/pulling, lifting products and supplies weighing up to 60 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and hazardous equipment and cleaning supplies. As well as operates phones, computers, and other office equipment.

DESCRIBE

At Runza®, we rise each morning to provide exceptional food and service. Runza® Makes It All Better because our team Makes What Matters. Join our team today!