Assistant General Manager

Brewdog Plc; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Staff discount

Beer training

Healthcare

Job summary

BrewDog Columbus is seeking an Assistant Manager to lead daily operations, deliver exceptional beer and guest service, and support the General Manager.

You will train and motivate a diverse team across the bar, kitchen and floor, set the standard for customer experience, and help drive sales and team development.

Minimum age 21 due to alcohol handling; enjoy staff discounts, beer training and healthcare benefits as part of BrewDog's crew.

Qualifications

• Assist the General Manager in running the site.
• Lead by example and train others to provide exceptional customer service.
• Ensure the team are happy, developing themselves and reaching goals.
• Be part of an experienced management team.
• Minimum age 21 due to alcohol regulations.

Responsibilities

• Support the General Manager in running the site.
• Lead by example to deliver exceptional customer experiences.
• Train and develop team to reach goals.
• Collaborate with kitchen, floor and bar teams.

Skills

Customer service

Leadership

Team training

Job description

About Us

We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You'll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don't put your hoody in the fridge though)

BEER TRAINING | We love beer and we want you to love beer too, so we'll support you through the internationally-recognized Cicerone qualifications, so you can love it almost as much as we do.

AND A LOT MORE | Okay, deep breath... enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programs, enhanced family friendly policies around maternity and paternity leave, holiday days per year, pawternity leave, DE+I and crew forum groups and a 'shifty' crew beer at the end of every shift.

We're focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others') for the environment.

About The Role

BREWDOG ARE ON THE HUNT FOR AN ASSISTANT MANAGER!

We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we're looking for an Assistant Manager to join our team.

In this role you'll support the General Manager of the running of this site, who will delegate their duties as they see fit. You'll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. BrewDog's goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun.

You'll be part of an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us.

About You

Minimum Age Requirement: Applicants must be at least 21 years of age due to the sale, service, and handling of alcoholic beverages in accordance with state and company policy.

THE BREWDOG CHARTER

IT'S ALL ABOUT BEER. NO COMPROMISE

We make every BrewDog experience the best it can be.

CREATIVITY IS OUR UNFAIR ADVANTAGE

New beers. New ideas. New standards.

WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK

You get more done when you do it together.

WE LISTEN. WE LEARN

No egos, just honesty and transparency.

WITHOUT US WE ARE NOTHING

We play to win, and we have fun while we're doing it.