Assistant General Manager

Panera LLC; Colonial Park (PA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay & bonuses

Free on-shift meals

Medical, dental, and vision insurance

401(k) with match

Career advancement opportunities

Job summary

Panera LLC in Colonial Park, PA is looking for an Assistant General Manager to support the General Manager and ensure operational excellence. This role focuses on staffing management, team development, and maintaining high service standards.

Ideal candidates will have restaurant management experience, strong business acumen, and the flexibility to work varying hours, including weekends. We offer competitive pay, benefits, and opportunities for career advancement.

Qualifications

• Minimum age: 18 years.
• 1+ years of restaurant management experience preferred.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Support the General Manager in decision-making and problem-solving.
• Plan staffing needs and manage shift scheduling.
• Assist with team performance and operational standards enforcement.

Skills

Business acumen

Leadership

Problem solving

Communication

Tools

ServSafe certification

Job description

Assistant General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams.

Benefits

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Responsibilities

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, on-boarding, and training of new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long‑term, loyal guests as part of the bakery‑cafe’s management team.
• Follow operational procedures designed to ensure your bakery‑cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery‑cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years of age.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen required.
• Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast‑paced environment.
• This role requires flexible hours including nights and weekends in a fast‑paced environment with shifting priorities.

Physical Requirements

• Ability to lift, carry, push, or pull objects 50 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.

Any job offer for this position is conditional upon the results of a background check.

Equal Opportunity Employer: Disabled/Veterans

Location

600759 Harrisburg, PA - Union Deposit Road