Assistant General Manager

Sonic Drive-In; Centerville (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

SONIC Drive-In is seeking an Assistant Manager to support the General Manager in daily restaurant operations, ensuring quality food, safety, sanitation, and a positive guest experience during shifts. You will hire, train, supervise, and coach the crew, manage labor and supplies, and enforce policies while maintaining an upbeat atmosphere, especially during rushes.

The role requires flexible hours including nights and weekends, strong leadership, communication, and problem-solving skills to drive

Qualifications

• Minimum six months of restaurant management experience (QSR) or one year of entry-level retail management experience.
• Experience running shifts without supervision.
• Excellent leadership and communication skills are required.
• Ability to prioritize and manage competing tasks during busy periods.

Responsibilities

• Hiring, training, supervising, managing, directing, and developing staff to deliver a great guest experience.
• Ensure guests leave satisfied and become repeat customers.
• Share the why behind tasks to help staff understand their roles.
• Coach for better performance and celebrate team successes.
• Set clear expectations and provide continuous feedback during shifts.
• Create an upbeat atmosphere and maintain drive-in energy during rushes.
• Manage major costs: food, paper, labor, and guest service.
• Enforce SONIC safety and sanitation standards.
• Comply with all federal, state, and local regulations.

Skills

Leadership

Communication

High standards

Positive attitude

Resiliency

Growth mindset

Prioritization

Multitasking

Numeracy

Job description

As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In.

Responsibilities include:

• Hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Celebrating team successes and coaching for better performance
• Setting clear expectations and providing continuous feedback throughout shift
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Managing the majors: food and paper, labor, and guest service
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You’ll Need:

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays

SONIC Drive-In Assistant Manager Requirements:

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional SONIC Drive-In Assistant Manager Qualifications…

• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture! It’s downright sensational!!

SONIC and its independent franchise owners are Equal Opportunity Employers.