ASSISTANT GENERAL MANAGER

Compass Tech; California, Northern (MO, KY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Bon Appetit Management Company is seeking an Assistant General Manager to partner with the General Manager in overseeing day-to-day operations of a medium- to large-volume food service account. This role delivers exceptional hospitality, leads and develops associates, maintains operational excellence, and ensures outstanding food quality and guest satisfaction.

As a hands-on leader, the Assistant General Manager helps drive financial performance, supports client relationships, and fosters a

Qualifications

• Two to four years of progressive food service or hospitality management experience.
• Experience in corporate dining, restaurants, hotels, higher education, healthcare, conference centers, or other high-volume hospitality environments.
• Strong operational leadership with experience in purchasing, inventory management, and cost controls.
• Financial acumen with experience managing budgets, labor, and operating expenses.
• Comprehensive knowledge of food service operations, hospitality, and customer service.
• Proven leadership, coaching, communication, and problem-solving skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• ServSafe Certification preferred.

Responsibilities

• Assist in leading the daily operations of a medium- to large-volume food service account, ensuring exceptional service and operational excellence.
• Supervise, coach, train, and develop hourly associates to build a high-performing team.
• Partner with the General Manager to achieve financial goals, manage labor and operating expenses, and maintain budget performance.
• Ensure food quality, presentation, food safety, and sanitation standards are consistently maintained.
• Support purchasing, inventory management, and operational processes to maximize efficiency and control costs.
• Build and maintain strong relationships with clients, guests, and internal partners through exceptional hospitality and communication.
• Monitor daily operations and identify opportunities to improve efficiency, guest satisfaction, and overall performance.
• Ensure compliance with company policies, food safety regulations, and workplace safety standards.
• Assist with implementing company initiatives, operational programs, and special projects as assigned.

Skills

Hospitality management

Leadership

Budgeting

Cost controls

Financial acumen

Customer service

Communication

Problem solving

ServSafe Certification

Education

Associate's degree in Hospitality, Business, Culinary Arts, or a related field

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

Salary: $65000 - $75000 /year

Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

The Assistant General Manager partners with the General Manager to oversee the day-to-day operations of a medium- to large-volume food service account. This role is responsible for delivering exceptional hospitality, leading and developing associates, maintaining operational excellence, and ensuring outstanding food quality and guest satisfaction.

As a hands-on leader, the Assistant General Manager helps drive financial performance, supports client relationships, and fosters a positive team culture while ensuring the operation consistently exceeds expectations. This position is ideal for an experienced hospitality professional who enjoys leading teams, developing talent, and creating exceptional dining experiences.

Key Responsibilities

• Assist in leading the daily operations of a medium- to large-volume food service account, ensuring exceptional service and operational excellence.
• Supervise, coach, train, and develop hourly associates to build a high-performing team.
• Partner with the General Manager to achieve financial goals, manage labor and operating expenses, and maintain budget performance.
• Ensure food quality, presentation, food safety, and sanitation standards are consistently maintained.
• Support purchasing, inventory management, and operational processes to maximize efficiency and control costs.
• Build and maintain strong relationships with clients, guests, and internal partners through exceptional hospitality and communication.
• Monitor daily operations and identify opportunities to improve efficiency, guest satisfaction, and overall performance.
• Ensure compliance with company policies, food safety regulations, and workplace safety standards.
• Assist with implementing company initiatives, operational programs, and special projects as assigned.

Preferred Qualifications

• Two to four years of progressive food service or hospitality management experience.
• Experience in corporate dining, restaurants, hotels, higher education, healthcare, conference centers, or other high-volume hospitality environments.
• Strong operational leadership with experience in purchasing, inventory management, and cost controls.
• Financial acumen with experience managing budgets, labor, and operating expenses.
• Comprehensive knowledge of food service operations, hospitality, and customer service.
• Proven leadership, coaching, communication, and problem-solving skills.
• Associate's degree in Hospitality, Business, Culinary Arts, or a related field preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• ServSafe Certification preferred.

Bon Appetit is a member of Compass Group USA.

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Bon Appetit

BRYAN GONI