Assistant General Manager

Panera; Austin (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Quarterly bonuses (competitive pay)

Free on-shift meals

Paid vacations, sick time, holidays

Medical, dental, vision, life, pet ins

401(k) with match

Tuition discounts

Career advancement opportunities

Team member rewards program

Employee assistance program

Job summary

Panera is seeking an Assistant General Manager in Austin, TX to lead an amazing bakery-cafe team. You will partner with the General Manager to drive operations, guest delight, and business growth, taking ownership of hiring, training, and development at your location.

You will mentor staff, manage shifts, and ensure execution of Panera’s standards while upholding safety and quality. This role offers opportunities for leadership growth and competitive benefits.

Qualifications

• Minimum age 18 years.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.

Responsibilities

• Lead an amazing team and a bakery-cafe to achieve goals and guest satisfaction.
• Plan and manage staffing needs, shift scheduling, people development, and succession planning.
• Assist with hiring, on-boarding, and training of new team members while motivating and celebrating the team.
• Manage team performance to meet bakery-cafe goals and standards.
• Partner with the General Manager to develop managers and Panera Values & Behaviors.
• Ensure guests are delighted by food, service, and team quality.
• Build relationships to foster long-term, loyal guests.
• Follow procedures to implement company strategies and initiatives.
• Ensure policies and local regulations are followed; maintain a healthy and safe workplace.
• Assist GM in managing costs and inventory; support culture of warmth and growth.

Skills

Restaurant management

ServSafe certification

Business acumen

People development

Coaching and mentoring

Job description

Assistant General Manager

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What's In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As an Assistant General Manager, you'll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You'll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.

As Assistant General Manager Panera, Your Role Includes:

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery-cafe's goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people's processes and Panera's Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe's management team.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera's health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery-cafe's overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen required.
• Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.
• While performing this job, the Assistant General Manager role is regularly required to: Ability to lift, carry, push, or pull objects 50 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.

Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

606319 - Austin, TX - North I-35 Frontage Road South