Assistant Front End Manager Trainee

Wegmans; Gambrills (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Overtime pay rates (Sundays/holidays)

Health care benefits

401(k) match

Scholarship program

LiveWell Employee & Family program

Job summary

Wegmans is offering a structured training program designed to be completed within 6 months, with mentor and trainer support. Upon successful completion, candidates interview for or placement as a Team Leader.

The program emphasizes developing leaders who will drive superior customer service and team performance in a fast-paced retail environment. The role involves managing employee performance, delivering exceptional customer service, solving operational challenges, and coordinating team

Qualifications

• Customer service experience, preferably in a food service, grocery, or retail setting.
• Computer skills.

Responsibilities

• Manage employee performance by providing resources, training, feedback and development opportunities
• Provide incredible customer service to customers and employees alike
• Help to problem solve operational challenges while maintaining open two-way communication with managers
• Coordinate activities, prioritize tasks and ensure the operation runs efficiently for your team

Skills

Customer service

Computer skills

Team leadership

Job description

We’re looking for passionate people ready to collaborate, develop and be leaders. You’ll join a dynamic retail environment that’s growing, with new opportunities available every day to enhance your skill set. You’ll gain a deep understanding of our values, business measures and standards and operations. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!

This is a structured training program designed to be completed within 6 months with support from a mentor and trainer. Successful program completion will result in an interview for or placement as a Team Leader.

What will I do?

• Manage employee performance by providing resources, training, feedback and development opportunities
• Provide incredible customer service to customers and employees alike
• Help to problem solve operational challenges while maintaining open two-way communication with managers
• Coordinate activities, prioritize tasks and ensure the operation runs efficiently for your team

Required Qualifications

• Customer service experience, preferably in a food service, grocery, or retail setting
• Computer skills

Preferred Qualifications

• Experience leading a team

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Customer service experience, preferably in a food service, grocery, or retail setting

Work Environment: The physical demands of this work are classified as medium. Work includes walking, standing for long periods, repetitive hand and arm movements, occasional heavy lifting, bending, climbing, and reaching, along with continuous interaction with customers and coworkers in a fast-paced environment. May be asked to work at cash register station (see Cashier). The average weight range of items lifted is 5 – 20 pounds with a maximum weight lifted of 50 pounds occasionally. You may receive assistance with heavy items, if available. Upper extremity repetition is moderate and trunk movement involves moderate twisting, bending, and pivoting. May be exposed to various allergens (things that may cause an allergic reaction). The work environment is indoors with occasional exposure to cold (33° – 55°) temperatures near hot equipment (exceeds 135°) and seasonal outdoor temperatures and weather. Basic tools and equipment used include computer and handheld telephone and may also include walkie reach/hi-lo, powered pallet jack, and scissors lift.

Managerial/supervisory experience living our values and achieving results in our 5 measures