Assistant Food Service Manager - Orlando, FL

Canteen North America; Orlando (FL); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

The Assistant Food Service Manager at Canteen supports the Food Service Director in daily operations of a busy retail café and high-volume catering department serving a large worship community. Ideal candidates are organized, service-oriented leaders who thrive in a fast-paced environment, develop teams, and manage multiple priorities while maintaining a professional presence.

Responsibilities include delivering exceptional guest experiences, maintaining food quality and safety, coordinating

Qualifications

• 3+ years of experience in food service, hospitality, catering, restaurant, or event operations.
• Associate degree preferred.
• Leadership or supervisory experience preferred.
• Experience supporting large-scale catering events and high-volume food service operations.
• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
• Knowledge of food safety regulations and sanitation standards.
• ServSafe or equivalent certification preferred.
• Ability to work flexible schedules, including evenings, weekends, and special events.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Support daily café and catering operations to deliver an exceptional guest experience.
• Maintain high standards for food quality, presentation, cleanliness, and customer service.
• Resolve guest concerns and operational issues professionally and promptly.
• Monitor inventory, product quality, and operational efficiency.
• Coordinate and execute catering events for 200 to 1,000+ guests.
• Assist with event planning, scheduling, setup, service, and breakdown.
• Partner with ministry leaders and event organizers to meet event needs and expectations.
• Support staffing, logistics, and resource allocation for large-scale events.

Skills

Leadership

Customer service

Food safety

Microsoft Office

Flexibility

Education

Associate degree in Hospitality or related field

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Job description

Canteen

Schedule: Sunday-Thursday day shifts, with occasional weekends based on events

Salary: $26.44 - $28.85 / hour

Other Forms of Compensation: Opportunity to earn a quarterly bonus

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Canteen is a member of Compass Group USA.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth.

Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

The Assistant Food Service Manager supports the Food Service Director in overseeing the daily operations of a retail café and high-volume catering department serving a large worship community. This role helps ensure exceptional hospitality, food quality, operational excellence, and customer service for worship services, conferences, ministry events, meetings, and special celebrations.

The ideal candidate is an organized, service-oriented leader who thrives in a fast-paced environment, enjoys developing teams, and can effectively manage multiple priorities while maintaining a positive and professional presence.

Key Responsibilities

Operations & Hospitality

• Support daily café and catering operations to deliver an exceptional guest experience.
• Maintain high standards for food quality, presentation, cleanliness, and customer service.
• Resolve guest concerns and operational issues professionally and promptly.
• Monitor inventory, product quality, and operational efficiency.

Catering & Events

• Coordinate and execute catering events for 200 to 1,000+ guests.
• Assist with event planning, scheduling, setup, service, and breakdown.
• Partner with ministry leaders and event organizers to meet event needs and expectations.
• Support staffing, logistics, and resource allocation for large-scale events.

Leadership & Team Development

• Supervise, coach, and support café and catering staff and volunteers.
• Assist with hiring, onboarding, training, and scheduling.
• Promote a culture of servant leadership, hospitality, teamwork, and excellence.
• Serve as manager on duty when the Food Service Director is unavailable.

Administration & Compliance

• Assist with inventory management, purchasing, vendor coordination, and cost control.
• Maintain schedules, reports, and operational records.
• Support cash handling and point-of-sale operations.
• Ensure compliance with food safety regulations, sanitation standards, and organizational policies.
• Promote safe food handling practices and maintain clean, organized work environments.

Qualifications

• Associate degree in Hospitality, Food Service Management, Culinary Arts, Business, or related field preferred.
• 3+ years of experience in food service, hospitality, catering, restaurant, or event operations.
• Previous Leadership Or Supervisory Experience Preferred.
• Experience supporting large-scale catering events and high-volume food service operations.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
• Knowledge of food safety regulations and sanitation standards.
• ServSafe or equivalent certification preferred.
• Ability to work flexible schedules, including evenings, weekends, and special events.
• Ability to lift up to 50 pounds and stand for extended periods

Corporate Statements

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

Background Screening

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/