Assistant Food Service Manager

foodcityinternship; Chattanooga (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) with company match

Weekly pay with direct deposit

Medical and dental plan

Job summary

Food City is looking for an Assistant Food Service Manager in Chattanooga, TN. The role focuses on providing exceptional customer service, training staff, and ensuring high operational standards in the Food Service department.

The ideal candidate will have 1-2 years of relevant experience and strong leadership capabilities, contributing directly to the company's mission of customer satisfaction. Benefits include 401(k) with company match, health insurance, and paid vacations.

Qualifications

• 1-2 years’ experience in Food Service Department operations.
• Ability to resolve conflicts through diplomatic means.
• Flexibility in work hours including nights, weekends, and holidays.

Responsibilities

• Provide exceptional customer service and lead by example.
• Assist the Food Service Manager in all areas of operations.
• Conduct training and development for Food Service associates.

Skills

Customer service skills

Leadership skills

Problem-solving skills

Training and development

Job description

About the Job

As a key member of the store management team, the responsibilities of the Assistant Food Service Manager include providing exceptional customer service, leading by example, driving sales by effectively merchandizing fresh product in the department while assisting the Food Service Manager by building a productive staff through teamwork and effective training.

Essential Job Functions

• Ensure efficient and courteous customer service at all times in support of the company mission to “Run the Best Store in Town!”
• Lead by example and set the standard for customer service, associate relations, cleanliness, sanitation, professional appearance, and overall profitability
• Maintain a positive attitude; create an atmosphere of friendliness and fun through flexibility and teamwork.
• Generate a positive, friendly, and fun working environment with a customer first initiative by encouraging associates to greet and speak to customers, provide prompt, courteous, and efficient customer service.
• Interact professionally with management team, associates, supervision, and customers
• Assist the Food Service Manager in running all areas of the Food Service operations
• Provide Food Service Department associates with training and development in required skills and areas of job responsibilities
• Implement and enforce all marketing programs and merchandising plans including plan‑ograms
• Assist in ordering all merchandise to achieve a minimum inventory consistent with good operations, while avoiding out-of-product conditions
• Complete all department paperwork adhering to Model Store standards including department inventory
• Inspect and rotate product on a regular basis while maintaining close dated items on Electronic Short Date List
• Maintain a clean and safe department according to company standards utilizing Sanitation schedules and daily to-do lists
• Follow and implement all policies and procedures including all local, state, and federal regulations as it pertains to the Food Service department
• Communicate on a regular basis with the Store Manager, Food Service Manager, Department Managers, and all Food Service associates providing them with information or instruction
• Assist the Food Service Manager in enforcing and maintaining the company Food Safety program
• Responsible for attending on‑site work during scheduled shifts to adhere to company time and attendance policies

Qualifications

• 1‑2 years’ experience in Food Service Department operations
• Must be able to resolve differences and diffuse difficult situations (customers and associates) through diplomatic means
• Must be knowledgeable in various training methods
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks, and have constant contact/interaction with various levels of individuals on a daily basis
• Flexibility in work hours including nights, weekends, and holidays
• Must have excellent problem‑solving skills
• Must be able to lead by example to give Food City Customers their best shopping experience
• Knowledge of Food City policies and procedures
• Expertise of all job duties associates must perform in each area of responsibility
• Ability to attend on‑site work during scheduled shifts to adhere to company time and attendance policies

Benefits of working for Food City

401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!