Assistant Food Service Manager

RiseMe; Cambridge (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Health and financial well-being (Med/D

Time off: vacation/holidays/sick pay

Career growth and development

Job summary

Albertsons Companies is seeking an Assistant Food Service Manager to oversee daily operations of the Food Service Department, ensuring top-tier customer service, food quality, and compliance with safety standards. You will help manage ordering, inventory, scheduling, training, and performance of associates in a fast-paced environment.

The role emphasizes leadership, teamwork, and operational excellence with a focus on customer satisfaction and store presentation.

Qualifications

• Strong customer-service mindset and ability to lead in a fast-paced, high-volume environment.
• Proven leadership, coaching, and communication skills.
• Organizational discipline and problem-solving abilities.
• Ability to train, coach, and develop associates.

Responsibilities

• Oversee daily operations of the Food Service Department with focus on customer service and quality.
• Create a fast, friendly, customer-first environment and address questions and requests.
• Assist with merchandising plans, planograms, and promotional sets.

Skills

Customer service

Leadership

Communication

Time management

Tools

Store systems

Job description

Why choose us?

Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as an Assistant Food Service Manager, where fresh food, customer service, and operational excellence come together.

At Albertsons Companies, we are looking for team-focused managers who are passionate about food quality, people, and performance. As an Assistant Food Service Manager, you will help oversee daily department operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a fast-paced, hands‑on environment where your team‑building skills and attention to detail directly impact customer satisfaction and department success.

Main responsibilities:

• Help oversee daily operations of the Food Service Department with a strong focus on customer service, food quality, and department readiness
• Create a fast, friendly, customer‑first environment and resolve customer questions, concerns, and special requests
• Assist with executing merchandising plans, planograms, promotional sets, and seasonal programs
• Help oversee food preparation, packaging, stocking, display presentation and product quality in accordance with company standards.
• Help maintain full, fresh, and visually appealing service case, grab‑and‑go, and hot case displays
• Assist with managing ordering, inventory, shrink, production logs, and waste reporting
• Assist with building and managing schedules aligned with sales volume and labor targets
• Help with training, coaching, and developing associates while promoting teamwork and accountability
• Ensure strict compliance with food safety, sanitation, temperature controls, and regulatory requirements

We are looking for candidates who possess the following:

Soft skills:

• Strong customer‑service mindset with a passion for food quality

• Effective leadership, coaching, and communication skills

• Strong organization, time management, and problem‑solving abilities

• Ability to lead in a fast‑paced, high‑volume environment

Competencies:

• Food service operations, merchandising execution, and customer service leadership.

• Labor planning, scheduling, and performance management

• Inventory management, ordering, and shrink control

• Food safety, sanitation, and compliance oversight

Knowledge:

• Food safety standards, sanitation practices, and equipment operation

• Merchandising, inventory management, and customer service best practices.

• Store systems, ordering platforms, and basic computer applications

Abilities:

• Ability to review sales, labor, and shrink data to support planning and prioritization

• Ability to train, coach, and develop associates

• Ability to lift up to 50 lbs. and work in hot and cold temperature environments

• Ability to safely operate slicers, ovens, knives, scales, and cleaning tools

• Travel requirements: None

• Other requirements: Flexible availability including early mornings, evenings, weekends, and holidays; reliable attendance; compliance with company policies, food safety standards, and the Code of Business Conduct

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Associate discounts

• Health and financial well‑being benefits for eligible associates (Medical, Dental, 401k and more!)

• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

• Leaders invested in your training, career growth and development

• An inclusive work environment with talented colleagues who reflect the communities we serve

A copy of the full job description can be made available to you.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well‑being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well‑known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well‑being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Pay Transparency:

Starting rates will be no less than the local minimum wage and mayvary based on criteria such as location, experience, and qualifications.Candidates with unique qualifications may be considered for compensation above this range.Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:]Associates in this position may be eligible for a quarterly bonus.