Assistant Food and Beverage Manager Ontario Convention Center

ASM Global-SMG; Racimo (CA); On-site; USD 63,000 - 77,000; Full time

Job summary

Legends Global is seeking an Assistant Food and Beverage Manager for the Ontario Convention Center in Ontario, CA. The role leads FOH operations, manages staff, and drives profitability across events while delivering exceptional guest experiences.

The successful candidate will hold a hospitality degree, have 3+ years of venue experience, and possess SERV Safe certification. This salaried position offers comprehensive benefits and requires flexible hours, including nights and weekends.

Qualifications

• Bachelor’s degree in Hospitality Management or related field.
• Minimum of three (3) years of venue or related hospitality experience.
• SERV Safe / Food Handler Certification required or equivalent.

Responsibilities

• Oversee day-to-day operation and profitability of assigned venues within Ontario Convention Center.
• Supervise Front-of-House team during events and ensure service standards are followed.
• Coordinate event setup, service execution, and breakdown for conferences, banquets, and special events.
• Monitor guest satisfaction and respond to inquiries to ensure a positive experience.
• Maintain labor schedules and inventory control to support event needs.
• Ensure cleanliness and compliance with health and safety regulations.

Skills

Hospitality Management

Leadership

Guest Service

Team Coordination

Education

Bachelor’s degree in Hospitality Management

SERV Safe / Food Handler Certification

Job description

Job Title: Assistant Food and Beverage Manager Ontario Convention Center

Department: Food & Beverage

Reports To: Director of Food & Beverage

FLSA Status: Salaried Exempt

Compensation: $70,304 annually, commensurate with experience and qualifications, plus comprehensive benefits.

Location: Ontario Convention Center | Ontario, California

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Position Overview

Under the direction of the Director of Food & Beverage, the Food & Beverage Manager is responsible for the day-to-day operation and profitability of assigned venues within Ontario Convention Center. This role oversees front-of-house operations, team leadership, inventory management, service standards, and financial performance while ensuring exceptional guest experiences during all events.

Essential Responsibilities

Support the Director of Food & Beverage and Food & Beverage Managers in the daily operations of catering, banquet, concessions, and hospitality services at the Ontario Convention Center.

Assist in supervising Front-of-House (FOH) team members during events, ensuring service standards and operational procedures are followed.

Coordinate event set-up, service execution, and breakdown to ensure seamless delivery of food and beverage services for conferences, conventions, banquets, and special events.

Monitor guest satisfaction during events and respond promptly to guest inquiries or concerns to ensure a positive experience.

Assist in implementing training programs and maintaining service standards aligned with Legends Global brand expectations.

Support inventory management by tracking product levels, monitoring product handling, and assisting with ordering and receiving as needed.

Assist in maintaining labor schedules and staffing levels to support operational needs and event requirements.

Ensure all service areas maintain high standards of cleanliness, sanitation, and compliance with local health and safety regulations.

Work closely with culinary, sales, and operations teams to ensure proper execution of menus, event timelines, and service expectations.

Assist with post-event operational reviews, identifying opportunities to improve service efficiency and guest satisfaction.

Coordinate with facilities and operations teams to ensure equipment and service areas are properly maintained and operational.

Provide leadership support on the floor during events, leading by example to promote teamwork, professionalism, and high service standards.

Perform other duties as assigned to support the efficient operation of the Food & Beverage department.

Experience/Training/Education Requirements

Bachelor’s degree in Hospitality Management, Food Service Management, Business Administration, or related field preferred.

Minimum of three (3) years of venue or related hospitality experience required.

Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

License/Certificate

• SERV Safe / Food Handler Certification

Skills & Competencies

Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork

Ability to work with minimal supervision

Ability to interact with all levels of customers and staff including management

Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours

Communicate effectively both verbally and in writing with all staff and vendors.

Be detail oriented

Always present a professional appearance and demeanor during the workday

Excellent organizational and planning skills

Excellent communication and interpersonal skills

Strong customer service orientation

Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and have a passion for delivering exceptional guest service.

Positive attitude and neat appearance

Work ethics encourages strong urgency and quality in a team environment

Physical and Environmental Requirements

Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 50 lbs.

Walking for long distances for more than 50% of workday.

This position may require work inside or outside of the building, as needed by events.

Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.

Employees may be scheduled to work until 12:00am or later.

Must be able to pass background.

Employee should use precautions & follow safety guidelines.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply.

We are a VEVRAA Federal Contractor.

Applicants who need reasonable accommodations to complete the application process may contact [phone] for further assistance.

Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.