Assistant Fitness Manager

EōS Fitness; Thousand Oaks (CA); On-site; USD 27,414 - 30,169; Full time

Benefits offered by this job

Free membership

Discounted Personal Training

Daily Pay offered

Health, dental, vision insurance

401(k) with company matching

Job summary

EōS Fitness is looking for a motivated Assistant Fitness Manager in Thousand Oaks, California, to lead personal training sales and enhance member engagement. In this role, you will conduct welcome workouts for new clients and ensure high-quality service, while collaborating closely with the sales team.

The ideal candidate will have strong communication skills, a background in customer service, and a passion for fitness. Benefits include competitive pay, team collaboration, and professional growth opportunities.

Qualifications

• 2-3 years of customer service experience.
• 1 year of sales experience.
• Prior experience or strong interest in the fitness industry.
• Strong detail orientation and organizational skills.

Responsibilities

• Drive personal training sales and support member relationships.
• Conduct welcome workouts for new members.
• Supervise facility maintenance and cleanliness.
• Ensure compliance with health and safety regulations.

Skills

Customer service experience

Sales experience

Strong communication skills

Relationship building

Detail orientation

MS Office skills

Education

Personal Training certification

Job description

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness’ Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

EōS Fitness is seeking a highly motivated and sales driven leader to take on the role of Assistant Fitness Manager (Personal Training Sales). As an Assistant Fitness Manager, you will primarily focus on conducting welcome workouts with new members, guiding them through their initial fitness experiences at our gym, and helping them get started with a personal training program. Reporting to the Fitness Manager, the Assistant Fitness Manager will play a crucial role in driving personal training sales and fostering member relationships. This position involves working closely with our membership and personal training team to sell training packages and provide exceptional service to our members. The successful candidate will possess excellent interpersonal skills, a passion for fitness, a desire to win, and a proven track record of achieving results.

Position Purpose

Build a cohesive Personal Training (PT) team, ensure they have a healthy pipeline of clients, and that those clients and other members receive exceptional fitness experience.

Responsibilities

• Ensure daily targets are met, particularly during weekends or when the Fitness Manager is not present, by leading the team and driving sales initiatives.
• Drive sales by promoting personal training packages and building strong rapport with members.
• Achieve sales targets for personal training services and small group training sessions, consistently meeting or exceeding performance goals.
• Collaborate with the membership sales team to support new member onboarding, driving sales initiatives, and establishing a smooth transition into the club experience.
• Conduct personalized welcome workouts for new members to evaluate their fitness needs and goals.
• Guide new members through their initial club experience, fostering a positive, supportive environment that promotes personal training sales, member retention and engagement.
• Facilitate professional development for personal trainers through regular coaching sessions and continuous support.
• Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensure compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.

Qualifications

• 2-3 years of customer service experience.
• 1 year of sales experience.
• 1 year of supervisory experience.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing, for interacting with members, personal training clients, employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
• Excellent MS Office skills.
• Prior experience or strong interest in the fitness industry is a plus.
• And, of course, someone who embraces our Core Values!

Requirements

• Must be available to work nights and weekends.
• Must successfully pass background check.
• Must have a valid Personal Training certification.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about gym floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system.

Additional Compensation

• Variable income opportunities including commission and bonus.
• Post training increase.

California Pay Range

$19.90—$21.90 USD

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training, and merchandise – including supplements.
• Employee referral program.
• Daily Pay offered - access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered.
• 401(k) + Company matching.
• Personal education growth options with Sophia Learning.

Based on eligibility of tenure and full-time vs. part-time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.