Assistant Facilities Manager - Dana Point, CA

LAZ Parking; Dana Point (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

LAZ Parking in Dana Point, CA is hiring an Assistant Facilities Manager to oversee on-site operations and lead a team across a Dana Point location. The role requires scheduling flexibility, including weekends, with an hourly pay range of $25 to $28 and full-time status.

You will supervise Supervisors and Team Leads, coordinate payroll data, and ensure service levels meet client contracts. This role supports 24/7 parking operations and collaborates with local teams.

Qualifications

• Bachelor's degree preferred but not required.
• Experience in management roles is preferred.
• Strong communication and customer service skills.

Responsibilities

• Lead, direct, and develop team of employees at parking location(s).
• Manage, plan, schedule, train and direct on-site activities.
• Develop client relationships and ensure client satisfaction.
• Prepare and review payroll data with HR and payroll teams.
• Oversee opening of new locations and event operations.

Skills

Customer service

Team management

Coaching conversations

Communication

Education

Bachelor's Degree

Tools

Excel

Word

PowerPoint

Microsoft Office

Job description

Assistant Facilities Manager - Dana Point, CA LAZ Parking

Address Dana Point, CA, USA

Compensation $25.00 - $28.00/hour

Schedule Full time

Job Type Customer service plus operations

Description

The Details:

• Location:Dana Point, CA
• Schedule:Full - Time / Schedule can range Mon - Sun 10:30a - 7p
  • Weekends are required
• Hourly Range:$25 - $28/hr

TheAssistantFacilities Manageroversees the operations of a location(s), under the direction of the Facilities Manager to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Assistant Facilities Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned location(s).

Principal Job Duties:

• Lead, direct, and develop team of employees at parking location(s).
• Manage, plan, schedule, train and direct the activities of on-site employees.
• Identifying high potential employees to support the organization’s continued growth.
• Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance.
• Responsible for executing plan for the opening of newly assigned locations.
• Responsible for developing client relationships and business retention.
• Organize and narrate parking management skills for Supervisors and Team Leads.
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
• Assist the region with the operations preparation for potential new locations including rate surveys, ticket pulls, etc.
• Daily, Weekly, Monthly, and Annual financial and operational reports as required.
• Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.
• Managing, planning, scheduling, training, and directing the activities of Supervisors and Team Leads which may require compliance with the Collective Bargaining Agreements.
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location(s).
• Participate in labor contract management if applicable to assigned location(s).
• Communicate with local police department and emergency management teams regarding operations.
• Organize and manage the oversight of event operations within LAZ Parking.
• Be present for all events, as needed
• Assist with the monitoring, review, and analysis of the market rate structures.
• Implementation and completion of other projects, programs, and initiatives that may arise from assigned location(s).
• Additional related duties as assigned.

Education:

• Bachelor's Degree preferred but not required
• 2+ year in a Management role, preferred
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
• Parking management experience is preferred but not required.
• Experience working with financial statement/accounting, P&L reports and budgeting.
• Ability to have flexibility in schedule in order to meet operational needs. Must work night, weekends and holidays as needed. This may require occasionally working outside of regularly scheduled hours.

Skills:

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.

Physical Demands:

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non -Exempt; non tipped

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parkingparticipates in E-Verify.