Assistant Executive Housekeeper - Full Time

Kana Hotel Group; Knoxville (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Immediate Pay- earned wage access!

Vacation time

Sick time

Holiday pay

Bonus opportunities

Brand-specific employee discounts

Long term/short term disability

Life insurance

Job summary

Kana Hotel Group in Knoxville, TN seeks a hands-on Housekeeping Supervisor to lead the housekeeping and laundry teams, ensuring top-quality cleanliness and guest satisfaction. You will supervise staff, manage schedules, monitor equipment, and coordinate with front office to report room status.

A high school diploma, 2+ years in housekeeping, and supervisory experience are required; night, weekend and holiday flexibility is essential.

Qualifications

• High school diploma or GED required.
• Minimum 2 years’ experience in all housekeeping aspects in a large facility.
• Minimum 2 years of supervisory experience.
• Excellent written and verbal communication skills.
• Must be flexible with nights, weekends and holidays.

Responsibilities

• Assist the Executive Housekeeper to supervise housekeeping and laundry staff.
• Assign daily boards to housekeeping team members.
• Evaluate equipment including vacuums, washers and dryers, carts, etc. and coordinate with other managers for repairs or replacement.
• Maintain room quality and cleanliness across all areas; check vacant rooms and supply levels.
• Compile and report accurate status of guest rooms to front office.
• Assist with overseeing all housekeeping duties.
• Conduct inventories of linen, supplies and equipment; order and receive supplies.
• Ensure quality services meet guest needs and enhance guest relations.
• Prepare for audits; evaluate results and drive improvements with management.
• Other duties as assigned.

Skills

Communication

Flexible schedule

Leadership

Education

High school diploma or GED

2+ years supervisory experience

2+ years housekeeping experience

Job description

Kana Hotel Group'smission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.

From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company.As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.

Kana Hotel Group is proud to offer the following benefits:

• Medical
• Vision
• Dental
• 401K
• Immediate Pay- earned wage access!
• Vacation time
• Sick time
• Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long term/short term disability
• Life insurance

Primary Responsibilities

• Assist the Executive Housekeeper to supervise housekeeping and laundry staff: recommend hiring, recommend terminations, performing disciplinary action, training and development
• Assign daily boards to housekeeping team members
• Evaluate equipment including vacuums, washers and dryers, carts, etc. and work with other managers if equipment needs repairs or replacement
• Maintain room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Checks V/R rooms to make sure they are vacant, clean and ready. Checks storage area to see if there are enough housekeeping supplies
• Compile and report accurate status of guest rooms to front office
• Assist with overseeing all housekeeping duties
• Conduct inventories of linen, supplies and equipment. Order and receive supplies to maintain adequate inventory levels
• Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
• Ensuring satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
• Other duties as assigned

Education/Experience

• High school diploma or GED required
• Minimum of 2 years’ experience in all aspects of Housekeeping in a large, multi-use facility preferred
• Minimum of 2 years supervisory experience
• Excellent written and verbal communication skills
• Must be flexible with working nights, weekends, and holidays

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.