Assistant Executive Director

Ciel Shorewood LLC; Shorewood (WI); On-site; USD 110,000 - 150,000; Full time

Job summary

Ciel Shorewood LLC is seeking an Associate Executive Director in Shorewood, WI to assist the Executive Director in running the community. You will help assure high-quality resident care, oversee financial performance, and foster a collaborative staff culture.

You will coordinate with outside agencies, drive safety and training programs, and participate in marketing and occupancy efforts to maintain strong community operations.

Qualifications

• Minimum 3 years’ experience in a related leadership or management role.
• Strong written and verbal communication skills and English fluency.
• Ability to lead and coordinate across departments with discretion and integrity.
• Proficiency with standard office software and documentation.

Responsibilities

• Assist the Executive Director in overall administration of the community.
• Ensure high-quality resident care and services and monitor financial performance.
• Maintain a positive, collaborative work environment for staff.
• Represent the property with external agencies and participate in inspections.
• Develop and implement marketing strategies to maintain occupancy.
• Oversee staff training, safety programs, and compliance with regulations.
• Assist with recruiting and interviewing candidates and support teamwork.

Skills

3+ years experience

Technology literacy

Interpersonal skills

Communications

English proficiency

Time management

Attention to detail

Organization

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Description

POSITION: Associate Executive Director

REPORTS TO: Executive Director

FLSA: Exempt

OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

POSITION SUMMARY:The Associate Executive Director assists the Executive Director in the overall administration of the community. This position ensures high-quality resident care and services, manages the financial performance of the community, and maintains a positive and collaborative work environment for staff.

ESSENTIAL JOB FUNCTIONS:

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• Arranges for coverage for department head job duties during their absence either through delegation or personal completion of duties.
• Represents the property in dealing with outside agencies, including governmental agencies. Participates in property surveys (inspections) made by authorized government agencies.
• Assist with workplace safety including, but not limited to, active Safety Committee, adherence to all OSHA requirements, proper safety training for all employees, Quality Assurance meetings, Disaster Plan, monthly fire/disaster drills, and management of the workers’ compensation injuries.
• Develop and maintain positive relationships with residents, families, and staff.
• Participate in the development and implementation of marketing strategies to maintain high occupancy levels.
• Attends training and conferences as required.
• Assures all training required by the state regulations is completed and documented each year.
• Maintains confidentiality of all pertinent personal or health information concerning residents and staff.
• Demonstrates an understanding of compliance and ethics program policies and procedures.
• Assists with recruiting and interviewing candidates.
• Promote a positive work environment that encourages teamwork and professional growth.
• Handle resident and family concerns and complaints in a timely and effective manner.
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS)
• Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

Requirements

EXPERIENCE, QUALIFICATIONS & SKILLS:

• Preferred a minimum of 3 years’ experience.
• Working knowledge of basic technology and electronic documentation.
• High level of interpersonal skills to handle sensitive and confidential situations and documentation.
• Excellent verbal, oral, and written communication skills.
• Must have strong understanding of the English language sufficient to read and write.
• Time-management skills.
• Ability to pay attention to detail.
• Organization skills.
• Ability to multitask.
• Basic understanding of frequently used computer software and programs, such as Microsoft Office

PHYSICAL DEMANDS:

• The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:
• Walk/Stand - must be able to continuously walk and stand.
• Environment Condition - must be able to perform work both inside and outside.
• Sit - sit infrequently.
• Lift - constantly 0-10 pounds, frequently 11 - 50 pounds, occasionally 51 - 100 pounds.
• Carry - constantly 0-10 pounds, frequently 11 - 50 pounds, occasionally 51 - 100 pounds.
• Push - constantly 0-10 pounds, frequently 11 - 50 pounds, occasionally 51 - 100 pounds.
• Climb - must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.
• Bend - must be able to bend at the waist, knees, hips, and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.
• Squat - must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
• Twist or rotate - must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.
• Reach- must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.