Assistant Event Operations Manager

ASM Global-SMG; United States; On-site; USD 61,200 - 82,800; Full time

Job summary

LEGENDS Global in Stockton, CA, seeks an Assistant Event Operations Manager to coordinate with the Event Operations & Security Manager on all event preparation and performance aspects of the Stockton Complex.

The role oversees front- and back-of-house operations, staffing, safety, and client liaison, ensuring facility readiness, policy adherence, and smooth execution of events through strong communication and problem-solving.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Possess knowledge of the principles of facility management, building operations, maintenance, practices, and safety requirements.
• Coordinate and satisfy the requirements of multiple events occurring simultaneously.
• Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations.
• Work independently, exercising judgment and initiative and effectively under pressure and/or working stringent schedule and produce accurate results.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Organize and prioritize work to meet deadlines.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.

Responsibilities

• Manage all aspects of facility operations: front and back-of-house, preventive maintenance, third-party contracting, staffing, venue setup/tear-down at all Stockton Complex Venues.
• Hire, train and supervise Full time, part-time and temporary staff.
• Assists the Operations Manager and director in directing, supervising and scheduling all aspects of operations, including buildings; technical services; event services, including ADA compliance; public safety; security; and custodial services.
• Coordinates the operations activities with other building departments and show-related contractors.
• Implement facility rules, regulation policies and procedures.
• Anticipate problems and appropriate solutions.
• Investigates, analyzes and resolves operational problems and complaints.
• Provide clear, concise, and timely communication of directives to other departments.
• Ensures that operations department receives pertinent information for most effective use of the facility and staffing.
• Assures facility readiness and smooth operation of events.
• Inputting Purchase Requisitions
• Responsible for the Master MSDS log in the building.
• Other duties as assigned

Skills

Flexibility

Written and verbal communication

Computer skills

Ability to work long irregular hours

Education

Bachelor’s degree

Tools

CAD

Adobe Illustrator

ABI Mastermind

Outlook

Excel

Job description

Summary LEGENDS Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Assistant Event Operations Manager at the Stockton Complex in Stockton, California. The Stockton Complex is in the fast lane for opportunity and excitement. We are seeking a unique Assistant Event Operations Manager to join our Event Operations team. Under general supervision, the Assistant Event Operations Manager coordinates with the Event Operations & Security Manager on all event preparation and performance aspects related to the facility. Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

Essential Duties and Responsibilities

• Manage all aspects of facility operations: front and back-of-house, preventive maintenance, third-party contracting, staffing, venue setup/tear-down at all Stockton Complex Venues.
• Hire, train and supervise Full time, part-time and temporary staff.
• Assists the Operations Manager and director in directing, supervising and scheduling all aspects of operations, including buildings; technical services; event services, including ADA compliance; public safety; security; and custodial services.
• Coordinates the operations activities with other building departments and show-related contractors.
• Implement facility rules, regulation policies and procedures.
• Anticipate problems and appropriate solutions.
• Investigates, analyzes and resolves operational problems and complaints.
• Provide clear, concise, and timely communication of directives to other departments.
• Ensures that operations department receives pertinent information for most effective use of the facility and staffing.
• Assures facility readiness and smooth operation of events.
• Inputting Purchase Requisitions
• Responsible for the Master MSDS log in the building.
• Other duties as assigned

Supervisor Responsibilities

• Carries out supervisory responsibilities in accordance with all policies and applicable laws.
• Responsibilities include Working with Event Operations & Security Manager on interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Possess knowledge of the principles of facility management, building operations, maintenance, practices, and safety requirements. Coordinate and satisfy the requirements of multiple events occurring simultaneously. Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations. Work independently, exercising judgment and initiative and effectively under pressure and/or working stringent schedule and produce accurate results. Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment. Define problems, collect data, establish facts, and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Organize and prioritize work to meet deadlines. Follow oral and written instructions and communicate effectively with others in both oral and written form.

Education and/or Experience

Bachelor’s degree from an accredited four-year college or university and two (2) years related experience and/or training, or equivalent combination of education and experience. CAD and Adobe Illustrator experience preferred.

Skills and Abilities

Remain flexible and adjust to situations as they occur. Good written, verbal and computer skills. Work in a fast-paced environment. Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.

Computer Skills

Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word, PowerPoint, and Scheduling software (ABI Mastermind)

Other Qualifications

Be licensed to operate a motor vehicle in the United States.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Compensation

Annual salary of $72,000 and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Note

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons.

LEGENDS Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.