Assistant District Manager/Assistant Area Manager

Jimmy John's | High Performance Hospitality; Chula Vista (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Jimmy John's | High Performance Hospitality is seeking an Assistant District Manager to lead operations across multiple Southern California locations. You will coach store managers, drive P&L performance, and ensure staffing, training, and guest experience meet brand standards.

The role requires hands-on leadership, travel between sites, and expertise in fast casual operations, food safety, and scheduling. Strong communication in English (Spanish a plus) is valued.

Qualifications

• 3+ years of QSR/fast casual management experience.
• Experience managing store-level P&L, labor, inventory.
• Strong coaching and development of managers.
• Knowledge of California restaurant operating expectations.
• Experience hiring and training staff.
• Ability to travel between stores in Southern California.
• Bilingual English/Spanish is a plus.

Responsibilities

• Support store-level P&L and labor scheduling.
• Inspect restaurants and review operational results with DM.
• Ensure daily operations: opening/closing, rush readiness, cleanliness.
• Coach managers on guest service and drive-thru speed.
• Lead training for crew and managers.
• Support hiring, onboarding, staffing levels.
• Monitor inventory counts and waste minimization.
• Follow up on maintenance and store readiness.
• Implement seasonal promotions and local store marketing.
• Respond to staffing shortages and guest escalations.

Skills

QSR management

P&L experience

Staffing scheduling

Coaching leadership

Food safety knowledge

Bilingual EN/ES

Travel between stores

California operations

Tools

POS systems

Scheduling software

Inventory platforms

Job description

About the Role

The Assistant District Manager is a hands-on operations leader who supports the District Manager by strengthening store-level execution, P&L routines, staffing, training, inventory discipline, and guest experience across assigned restaurants. This role is ideal for a high-performing General Manager or area-level operator who can move between stores, diagnose performance gaps, coach managers, and step into the operation when a restaurant needs support. In Southern California, the ADM helps protect speed, quality, cleanliness, and staffing consistency across busy commuter, neighborhood, and drive-thru trade areas.

What You Will Own

• Support store-level P&L performance by coaching GMs on sales growth, labor scheduling, food cost, waste, inventory levels, cash accountability, and controllable expenses.
• Partner with the District Manager to inspect restaurants, review operational results, identify opportunities, and execute store-specific improvement plans.
• Ensure daily operations run smoothly, including opening and closing procedures, rush readiness, deployment, food quality, freshness, cleanliness, and brand standards.
• Coach managers and crews on guest service, customer interaction, order accuracy, drive-thru/window readiness, speed of service, and recovery from guest complaints.
• Lead training execution for crew, shift leaders, assistant managers, and new managers, including food safety, operational procedures, and company policies.
• Support hiring, onboarding, staffing levels, scheduling routines, employee relations, disciplinary actions, and performance improvement at the store level.
• Monitor inventory counts, product rotation, ordering, approved vendor usage, product availability, and waste minimization.
• Follow up on maintenance issues, equipment functionality, facility cleanliness, eSupport tickets, and store readiness needs.
• Implement seasonal promotions, window/merchandising updates, local store marketing within the immediate trade area, and operational changes from leadership.
• Respond to staffing shortages, equipment issues, guest escalations, inspections, emergencies, or other operational needs as directed.

How Success Will Be Measured

• Improvement in assigned stores' sales, labor, food cost, waste, inventory accuracy, and controllable profit.
• Consistent execution of drive-thru speed, service times, order accuracy, food quality, and guest satisfaction standards.
• Stores remain staffed, trained, clean, stocked, cash-compliant, and ready for audits, inspections, and peak dayparts.
• Timely completion of training, performance coaching, corrective action follow-up, and succession planning routines.
• Reliable execution of promotions, window readiness, local marketing, maintenance follow-up, and leadership action plans.

What We Are Looking For

• 3+ years of QSR, coffee, bakery, fast casual, or high-volume restaurant management experience; multi-unit support experience preferred.
• Proven ability to manage or influence store-level P&L, labor scheduling, inventory, ordering, cash controls, and guest experience metrics.
• Strong floor leadership skills with the ability to coach in the moment, run shifts when needed, and build manager capability without taking ownership away from the GM.
• Experience hiring, training, counseling, evaluating, and developing restaurant employees and shift leaders.
• Working knowledge of food safety, sanitation, brand standards, opening/closing routines, and California restaurant operating expectations.
• Comfortable with reporting tools, scheduling systems, inventory/order platforms, POS/back-office systems, and ticketing or eSupport systems.
• Valid driver's license, reliable transportation, acceptable driving record, and ability to travel between stores within the assigned Southern California district.
• Bilingual English/Spanish is a plus.