Assistant Dispatcher

Gypsum Management and Supply; North Carolina; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k)

Paid holidays & vacation

Employee Stock Purchase Program

Professional growth opportunities

Job summary

Gypsum Management and Supply is seeking an assistant dispatcher to coordinate ordering and delivery of materials alongside the Dispatcher/Operations Manager. You will help maintain warehousing and distribution operations and ensure customer service meets standards.

Ideal candidates have 2+ years of dispatching experience, strong communication, and the ability to work independently and in teams. This on-site role emphasizes safety and efficiency in a fast-paced environment.

Qualifications

• GED required; some college preferred.
• Minimum of 2 years of dispatching experience.
• Demonstrates integrity and servant leadership in a non-management role.
• Ability to work independently and in a team; establish relationships across departments.
• Self-management, initiative, and proactive problem solving.
• Professional written and verbal communication.

Responsibilities

• Direct and coordinate ordering and delivery of materials with the Dispatcher/Operations Manager.
• Maintain receiving, warehousing and distribution operations and enforce procedures.
• Schedule and assign delivery staff; monitor work results.
• Coordinate with personnel to ensure high-quality customer service.
• Ensure compliance with safety, loss control and regulatory requirements.
• Support risk management investigations to reduce losses.

Skills

Attention to detail

Communication skills

Team collaboration

Problem solving

Multitasking

Self-management

Education

GED or higher

Some college preferred

Job description

Position Summary

The primary function of an assistant dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to customers in the day-to-day operations.

Duties & Responsibilities

• Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures
• Complies with federal, state, and local warehousing, material handling, and shipping requirements and enforces adherence to requirements
• Completes warehouse/delivery requirements by scheduling and assigning employees; following up on work results
• Coordinates with personnel to ensure that service to the customer meets an acceptable standard and generates positive feedback
• Ensures compliance with the Safety and Loss Control Program
• Cooperates with Safety director and GMS Risk Management representatives in the investigation and analysis of potential hazards to enforce methods and reduce losses of claims.

Basic Qualifications

• GED required, some college preferred
• Minimum of 2 years of dispatching experience
• Core Competencies: Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements

• Must be able to remain in a stationary position 60% of the time.
• Will frequently move about inside the office and warehouse.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.
• Constantly working in office and warehouse environments.

Required Cognitive Skills

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement and initiative.

This job description is subject to change at any time.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

Job Location:

United Building Materials - Columbus

4140 Fisher Road Columbus, OH 43228

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility.