Assistant Dispatcher

Maxim Crane; Metairie (LA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Day one medical, dental and vision

Paid vacation

Paid holidays

Paid sick time

Paid parental leave

401(k) company match

Life insurance

AD&D

FSA / HSA options

Wellness programs

Critical illness and accident plans

Short/long-term disability

Employee discounts

Skillset development opportunities

Job summary

Maxim Crane Works is seeking an Assistant Dispatcher in Metairie, LA to gain hands-on experience across dispatch duties. You will assist the Dispatcher with coordinating labor and equipment and ensure timely movement of assets to customer sites.

The role supports scheduling, permits, and regulatory adherence, with opportunities to act in Dispatcher capacity during peak or absence periods. Requires strong communication and Excel skills, with 3+ years in related roles.

Qualifications

• High School diploma or GED.
• Associate or Technical degree preferred.
• 3+ years' prior experience as an equipment operator, driver, or in an administrative support role.
• Prior transportation and/or heavy equipment experience is preferred.

Responsibilities

• Draw bars assigning cranes, trucks, and employees to all jobs the day before to provide an accurate daily activity spread sheet.
• Process all new hires and assist in maintaining training database and assist in badging.
• Evaluates, processes, and transmits information, instructions, and permits.
• Monitors weather activity and evaluate how to proceed based on weather-related regulations and policies.
• Prepares daily dispatch reports and determine schedules.
• Coordinate with billing to ensure rates and job tickets are submitted accurately and timely.
• Assists in the creation of appropriate maps and direction charts to assure compliance with applicable permit laws.
• Assists in the dispatch of labor and equipment, also maintains communication with operators and drivers.
• Communicates with local unions timely to ensure customer orders are filled and satisfied.

Skills

Verbal communication

Written communication

Attention to detail

MS Office proficiency

Problem-solving under pressure

Multitasking

Education

High School diploma or GED

Associate or Technical degree preferred

Tools

Word

Excel

PowerPoint

Job description

Job Description

Purpose

This position is designed so that the Assistant Dispatcher gains training and hands-on experience across the full range and scope of the duties and responsibilities of the branch Dispatcher, in doing this they follow established company policies and procedures. The Assistant Dispatcher is responsible for assisting the Dispatcher in coordinating, scheduling, assigning labor and equipment, and performing other administrative duties to ensure equipment reaches our customers in a timely manner. They may also on occasion, for short periods, perform the duties of the Dispatcher.

Duties and Responsibilities

• Draw bars assigning cranes, trucks, and employees to all jobs the day before to provide an accurate daily activity spread sheet.
• Process all new hires and assist in maintaining training database and assist in badging.
• Evaluates, processes, and transmits information, instructions, and permits.
• Monitors weather activity and evaluate how to proceed based on weather-related regulations and policies
• Prepares daily dispatch reports and determine schedules.
• Coordinate with billing to ensure rates and job tickets are submitted accurately and timely.
• Works with the Compliance Specialist to ensure Maxim operates in accordance with DOT and other regulations.
• Assists in the creation of appropriate maps and direction charts to assure compliance with applicable permit laws
• Assists in the dispatch of labor and equipment, also maintains communication with operators and drivers.
• Communicates with local unions timely to ensure customer orders are filled and satisfied.
• Checks that inspections have been completed and are correctly filed; refers any discrepancies and service issues to service.
• Performs weekly spot checks on rigging stock for cranes and warehouse stock.
• Checks to ensure all items needed in the JDS are ready for the operator to perform the job.
• Reviews ELD compliance for cranes assigned to that branch
• Performs other duties as assigned or required.

What are the perks?

• day one eligibility for medical, dental and vision plans.
• paid vacation
• paid holidays
• paid sick time
• paid parental leave
• 401(k) plans with company match made every pay period.
• life insurance
• AD&D
• flex and health savings accounts
• wellness programs
• critical illness and accident plans
• short-term and long-term disability
• employee discounts
• opportunities to expand your skillset and knowledge base.

Why Maxim?

Our work impacts our local communities, helping transform where people live, work and play. You'll be a part of some of the biggest, most high-profile construction sites across the country and have the opportunity to support our coast-to-coast team across 60 branches in the United States.

Education:

• High School diploma or GED
• Associate or Technical degree preferred

Experience:

• 3+ years' prior experience as an equipment operator, driver, or in an administrative support role.
• Prior transportation and/or heavy equipment experience is preferred

Skills and Knowledge:

• Moderate level communication skills, must be able to read and comprehend simple instructions, short correspondence and memos and the ability to write simple correspondence. Also must be able to effectively present information in one-on-one and in small group situations to other employees
• Advanced level attention to detail
• Moderate level PC skills, including proficiency in MS applications, especially Word, Excel, and Powerpoint.
• Advanced ability to problem resolve and make sound decisions during high pressure situations
• Expert multitasker with ability to meet deadlines

Additional Requirements

• Will be required to step in for Lead Dispatcher as requested, directed or assigned

Language Skills:

Must be able to read and comprehend complex instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization.

Physical Demands:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is in a typical office setting.

Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.

Maxim Crane Works, L.P. is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.