Assistant Director, Workforce Strategy & Intelligence

Liberty Mutual Insurance; Hartford (CT); Remote; USD 120,000 - 180,000; Full time

Job summary

Liberty Mutual Insurance is seeking an experienced analytics professional to lead complex workforce analytics and strategic workforce planning initiatives. You will partner with senior Technology and talent leaders to anticipate workforce needs, shape strategy, and influence key decisions in a dynamic environment.

The role requires navigating ambiguity, independent problem structuring, and delivering data-driven recommendations.

Qualifications

• Bachelor’s degree in Analytics, Business, HR, Economics, or related field.
• 7+ years of experience in analytics, workforce analytics, HR analytics, SWP, or related field.
• Advanced analytical/problem-solving skills with ability to structure ambiguous problems and integrate multiple data sources.
• Experience leading cross-functional analytics or strategic initiatives from problem definition through recommendation and implementation.
• Ability to navigate ambiguity, assess risks, dependencies, and determine the path forward.
• Ability to connect workforce insights to broader business/financial/talent strategies and translate analysis into executive recommendations.
• Exceptional communication and executive presence with ability to translate complex analysis into clear recommendations.

Responsibilities

• Structure and perform sophisticated workforce analyses across internal/external data to identify trends, risks, and opportunities.
• Lead end-to-end strategic workforce planning engagements, including hypotheses, modeling, skills analysis, gaps, and scenario development.
• Serve as a trusted advisor to Technology and talent leaders, delivering data-driven recommendations.
• Shape and advance workforce intelligence by integrating internal/external insights across AI, skills, labor market trends.
• Build partnerships with senior stakeholders across Technology, HR, Finance, and other priorities.
• Elevate team capabilities by developing models/tools/frameworks and mentoring peers.

Skills

Analytical thinking

Strategic consulting

Stakeholder influence

Executive communication

Ambiguity navigation

AI applications

Problem solving

Education

Bachelor’s degree in Analytics, Business, Economics, or related field

Tools

SQL

Snowflake

Excel

Power BI

Job description

Description

Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote.

The Workforce Strategy & Intelligence team within People, Purpose & Brand (PP&B) is seeking an experienced candidate with strong analytical, technical, and strategic consulting skills to support Liberty Mutual’s Technology organization. This role partners with senior Technology and talent leaders to address complex workforce questions, shape workforce strategy, and influence talent decisions in a highly dynamic environment.

In this individual contributor role, you will lead complex, high-impact workforce analytics and strategic workforce planning (SWP) initiatives from problem definition through recommendation and action—helping leaders anticipate workforce needs, understand emerging opportunities and risks, and make informed strategic decisions. Success requires the ability to navigate ambiguity, independently structure complex problems, connect insights across multiple domains, and influence senior stakeholders. You will serve as a trusted analytical and strategic partner while helping advance the team’s analytical capabilities, methodologies, and approach to workforce intelligence.

Responsibilities

• Analytics & Insights Delivery: Structure and perform sophisticated workforce analyses across complex internal and external data sources, connecting workforce, business, financial, and talent signals to identify emerging trends, risks, and opportunities. Translate findings into clear executive-level insights, recommendations, and compelling data stories.
• Strategic Workforce Planning: Lead end-to-end strategic workforce planning engagements, including development of workforce hypotheses, supply and demand modeling, skills analysis, gap identification, scenario development, and influencing actionable workforce strategies. Shape analytical approaches and adapt methodologies to address complex and evolving business needs.
• Strategic Consultation & Influence: Serve as a trusted advisor to Technology and talent leaders, independently framing complex workforce questions, challenging and refining assumptions, evaluating trade-offs, and providing data-driven recommendations that influence strategic workforce decisions.
• Workforce Intelligence: Shape and advance workforce intelligence capabilities by integrating internal and external insights across workforce, skills, AI, labor market, financial, and business trends. Identify new approaches and analytical capabilities that strengthen leaders’ ability to anticipate workforce needs and make proactive decisions.
• Stakeholder Leadership: Build and maintain trusted partnerships with senior stakeholders across Technology, HR, Finance, Skills, AI Transformation, and other enterprise priorities. Connect perspectives across functions, navigate competing priorities, and drive alignment around complex workforce opportunities.
• Team Capability & Thought Leadership: Elevate the effectiveness of the broader team by developing and improving analytical approaches, models, tools, and frameworks; sharing expertise; mentoring and advising peers; and serving as a thought partner on complex work. Evaluate emerging technologies and identify opportunities to improve the quality, scalability, and impact of workforce analytics.
• Execution & Agility: Independently lead complex work across multiple priorities in a fast-moving environment with evolving business needs. Demonstrate strong judgment, resourcefulness, and accountability while identifying risks, resolving ambiguity, and driving work from initial problem definition through successful delivery and stakeholder action.

Qualifications

• Bachelor’s degree in Analytics, Business, Human Resources, Economics, or a related field
• 7+ years of experience in analytics, workforce analytics, HR analytics, strategic workforce planning, or a related field
• Advanced analytical and problem-solving skills, with demonstrated ability to independently structure ambiguous problems, fully integrate complex data from multiple sources, identify meaningful patterns, and develop actionable strategic insights
• Demonstrated experience leading complex, cross-functional analytical or strategic initiatives from problem definition through recommendation and implementation
• Proven ability to navigate significant ambiguity, exercise sound judgment with incomplete information, anticipate risks and dependencies, and independently determine the path forward
• Demonstrated ability to connect workforce insights to broader business, financial, technology, and talent strategies and translate analysis into implications for senior leaders
• Exceptional communication, storytelling, and executive presence, with experience translating complex analysis into clear recommendations and influencing senior and non-technical audiences
• Strong consultation and relationship-management skills, with demonstrated ability to challenge assumptions constructively, shape stakeholder thinking, navigate differing perspectives, and build alignment
• Advanced proficiency in SQL/Snowflake, Excel, and Power BI, with demonstrated ability to independently query, combine, transform, and validate complex data across multiple sources and maintain strong ownership of data logic, definitions, and quality
• Demonstrated curiosity and practical experience applying current AI and emerging technologies to improve the quality, efficiency, and scalability of analytical work
• Proven experience leading multiple complex workstreams and projects simultaneously, with strong organizational, prioritization, and project leadership skills
• Demonstrated ability to raise the capability of others through thought leadership, coaching, knowledge sharing, and development of scalable tools, methodologies, or best practices

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

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