Assistant Director, Utilization Review (On-site)

Nexus Enterprises LLC; Schertz (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Nexus Enterprises LLC seeks an Assistant Director, Utilization Review to lead and mentor the UR team onsite in Schertz, TX. You will partner with the Director to drive data-driven reviews, optimize workflows, and ensure adherence to medical necessity standards.

The role requires a BSN with UR experience, strong regulatory knowledge, and proven leadership. You will develop training programs, perform audits, and produce clear, professional reports for management.

Qualifications

• BSN with 1–2 years’ experience in a Managed Care setting.
• Experience with various state evidence-based medicine guidelines.
• Experience in a previous management role is preferred.
• Proficient computer skills; navigate through multiple software systems; knowledge of Word, Excel, and Outlook.

Responsibilities

• Lead and supervise UR team and training activities.
• Analyze data to evaluate performance of UR nurses.
• Establish and monitor UR workflows and production goals.
• Communicate regulatory updates to UR staff promptly.
• Develop nurse retention and incentive strategies.
• Design and deliver educational initiatives for staff.
• Assist in case audits and provide actionable quality insights.
• Distribute cases during training for broad exposure.
• Support call coverage for nurses in training.
• Conduct intermittent utilization and quality reviews.
• Perform pre-authorization, concurrent, and retrospective reviews.
• Produce high-quality, well-structured reports.
• Dictate report content clearly to stakeholders.
• Coordinate with team and vendors effectively.

Skills

Leadership

Data analysis

Regulatory knowledge

Communication

Team training

Education

BSN

RN license

Tools

Microsoft Word

Excel

Outlook

Job description

Description

Job Title: Assistant Director, Utilization Review

Company: Nexus

Department: Utilization Review

FLSA Status: Exempt

Work Location: Onsite, Schertz, TX

Reports To: Director, Utilization Review

Our Mission

We are driven by a shared mission to improve the quality of life for all people we serve. This mission guides every aspect of our work and is embedded in the fabric of our daily operations, leadership, and service delivery.

Job Summary

The Assistant Director, Utilization Review plays a pivotal role in partnering with the Director, Utilization Review to lead, supervise, and train the utilization review team. This position blends leadership with analytical expertise in the collection, aggregation, analysis, and reporting of complex production data to ensure operational excellence. The data will be used to drive smarter allocation of administrative nursing resources and fuel continuous improvement in review processes.

Essential Job Functions

• Works in partnership with the Director, Utilization Review to provide leadership, supervision, training, and direction for the Utilization Review Department, ensuring optimal workload distribution and team performance.
• Collaborates with the Director, Utilization Review to gather and analyze data for comprehensive, individual performance evaluations for each Utilization Review Nurse.
• Partners with the Director, Utilization Review to establish and monitor workflow processes and production goals. Including the collection, aggregation, analysis, and reporting of complex production metrics.
• Maintains up-to-date knowledge of regulatory changes and ensures timely communications of updates to Utilization Review Nurses.
• Works jointly with the Director, Utilization Review to develop strategies for nurse retention and incentive programs.
• Partners with the Director, Utilization Review to design and implement educational initiatives.
• Assists the Director, Utilization Review in case audits for nurses in training, offering direct guidance to promote quality standards and actionable insights for quality development.
• Collaborates with the Director, Utilization Review in distributing cases during training, providing equitable opportunities for exposure to different request categories, clients, and state guidelines and requirements.
• Collaborates with the Director, Utilization Review to support call coverage and address questions from nurses undergoing their initial four-week training period.
• Conducts intermittent utilization and quality reviews.
• Performs pre-authorization, concurrent, and retrospective reviews dealing with Medical Necessity from the Workers’ Comp system, Group Health, Disability, etc. The review requires and includes evaluation of clinical data documented in laboratory reports, radiology reports, and multidisciplinary progress notes.
• Perform a low to moderate amount of research on a case-by-case basis.
• Produce high-quality, professional reports with impeccable grammar and spelling.
• Dictates all report information.
• Communicate and coordinate successfully with team members and vendors in both spoken and written formats.

Requirements

• Ability to read, analyze, and interpret documents, reports, technical procedures, governmental regulations, and correspondence.
• Proficient in producing clear, accurate reports, formal correspondence, and training materials for diverse audiences, with the ability to convey information effectively to management, staff, and all other stakeholders.
• Proficiency in grammar, spelling, punctuation, and document formatting, with strong oral and written communication skills.
• Comprehension of medical/surgical modalities and imaging techniques.
• Ability to analyze clinical documentation in relation to medico-legal review.
• Ability to interpret and apply appropriate guidelines to medico-legal reviews.
• Ability to use logic and reasoning to determine and utilize appropriate evidence-based guidelines.
• Extensive knowledge and understanding of Utilization Review.
• Independently identifies and defines potential or current issues, gathers and analyzes relevant data, establishes facts, draws valid conclusions, and applies sound judgment and discretion in decision-making.

Education and Experience

• BSN with 1–2 years’ experience in a Managed Care setting.
• Experience with various state evidence-based medicine guidelines.
• Experience in a previous management role is preferred.
• Proficient computer skills; able to navigate through multiple software systems; knowledge of Microsoft Word, Excel, and Outlook.

License and Certification

• Must hold a current and unrestricted RN license.

Driving Essential

• No

Position Demands

The physical demands described are representative of those that must be met by a team member to successfully perform the essential functions of the job and are as follows.

• Sit or stand to complete assigned work on a computer and with other standard office technology. An ergonomic workspace is provided for both options.
• Use hands and fingers to operate a keyboard, mouse, and other applicable office equipment.
• Communicate clearly and effectively in person, over the phone, and via email.
• Occasionally stand, walk, reach with hands and arms, and stoop or kneel as applicable.
• Occasionally lift and/or move up to 20 pounds as applicable.
• Specific vision abilities required include close vision, distance vision, and the ability to focus.
• The work environment is a typical office setting with low to moderate noise levels.

Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

Equal Employment Opportunity (Our EEO Statement)

The Company is a veteran-owned Company and provides Equal Employment Opportunities (EEO) to all Team Members and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender (including gender identity), pregnancy, childbirth or a medical condition related to pregnancy or childbirth, national origin, age, disability, genetic information, status as a covered veteran in accordance with applicable federal, state, and local laws, or any other characteristic or class protected by law and is committed to providing equal employment opportunities. The Company complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discharge, pay, fringe benefits, membership, job training, classification, and other aspects of employment. Team Members who believe they are the victims of discrimination should immediately report the concern to their Supervisor and the Human Resources Department. Discrimination and harassment will not be tolerated.

We are committed to creating an inclusive environment for all Team Members and applicants. We value the unique skills and experiences that veterans bring to our team and encourage veterans to apply.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of our personnel. All company team members may be required to perform duties outside of their normal responsibilities from time to time, as needed.