Assistant Director, Undergraduate Advising (Hybrid)

University of Washington; Seattle (WA); Hybrid; USD 84,000 - 90,000; Full time

Benefits offered by this job

Hybrid schedule

Seattle campus

Job summary

The University of Washington's College of Arts & Sciences seeks an Assistant Director of Academic Services to lead undergraduate advising across multiple departments on the Seattle campus, with a focus on building standardized procedures and shared resources.

Reporting to the Senior Director, this role manages the advising team, develops onboarding, training, and career development, and ensures consistent, high-quality service aligned with student success goals in a hybrid work environment.

Qualifications

• Bachelor's degree and at least four years of progressively responsible experience in undergraduate academic advising, student services, or a related higher education role
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Responsibilities

• Provide day-to-day oversight for a team of undergraduate advisers across an assigned portfolio of departments
• Participate in recruitment and selection of advising staff by contributing to reviewing candidates and providing input on hiring decisions
• Design and lead onboarding for new advising staff
• Build and sustain professional development opportunities for the advising team, identifying growth opportunities and coordinating training
• Conduct regular one-on-one meetings to provide guidance and support
• Provide regular feedback to inform staff evaluation processes
• Ensure sustainable workload distribution across the team; monitor caseloads
• Foster a collaborative, professional advising culture across the college advising community

Skills

Leadership

Coaching

Communication

FERPA knowledge

Education

Bachelor's degree

Master's degree (preferred)

Tools

SDB

EARS

DARS

BI Portal

Job description

The University of Washington's College of Arts & Sciences seeks an Assistant Director of Academic Services to lead undergraduate advising across multiple departments on the Seattle campus, with a focus on building standardized procedures and shared resources.

Reporting to the Senior Director, this role manages the advising team, develops onboarding, training, and career development, and ensures consistent, high-quality service aligned with student success goals in a hybrid work environment.