Assistant Director, Servicing Strategy & Analytics

Bridgecrest Acceptance Corporation; Town of Texas, Fort Worth (WI, TX); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K) and life insurance

Tuition reimbursement

Wellness program

In-house gym

Paid time off

Job summary

Bridgecrest Acceptance Corporation, a DriveTime Family of Brands servicing provider, seeks an Assistant Director of Servicing Strategy & Analytics. You will partner with senior leaders to develop data-driven strategies, lead an analytics team, and deliver insights to improve profitability and operations.

You will apply your SQL, Excel, and AI tooling skills while working with Snowflake, Streamlit, Sigma, and PowerPoint to create impactful dashboards and reports across operations and IT.

Qualifications

• Bachelor’s or master’s degree in a quantitative field (economics, engineering, finance, statistics, mathematics, or hard science).
• 4+ years’ experience in business analytics or strategy.
• Ability to manage multiple projects and prioritize effectively.
• Demonstrated ability to think strategically and add financial value in prior roles.
• Experience with cloud data platforms (e.g., Snowflake).
• Ability to write SQL and advanced Excel skills.

Responsibilities

• Partner with senior leaders, product, tech, data science, and operations to implement data-driven strategies.
• Become the subject matter expert for servicing and loss mitigation from data, processes, and reporting infrastructure.
• Lead and manage a team of analysts in project execution.
• Identify, track, and forecast main drivers and transactions of the organization.
• Drive large analytical initiatives to improve profitability and operations.
• Communicate insights and visualizations using AI tools and software (Snowflake, Streamlit, Sigma, PPT).
• Leverage emerging technologies to innovate and automate methods, processes, and reporting.

Skills

Leadership

Analytical

SQL

Excel

AI familiarity

Data visualization

Cross-functional

Education

Quantitative degree

Tools

Snowflake

Streamlit

Sigma

PowerPoint

Python

Job description

What’s Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. That’s Nice, But What’s the Job? In short, as an Assistant Director, Servicing Strategy & Analytics you will apply your analytical, strategic and leadership skills as you develop and execute business cases for major company initiatives or ensure performance excellence. This role will be expected to work cross-functionally with many different teams involved in operations, IT, Product and BI teams to ensure we have the necessary systems and data to drive continuous improvement. You will also be leading an analytic team using the newest analytic tools in coding and Ai! In long, our Assistant Director is responsible for:

• Partnering collaboratively with senior leaders, colleagues, product, tech, data science, and operations to implement data driven strategies
• Becoming the subject matter expert for servicing and loss mitigation from process flow, data and reporting infrastructure and strategic decisioning
• Leading and managing a team of analysts in project execution
• Identifying, tracking, and forecasting main drivers and transactions of the organization
• Driving large analytical initiatives to reveal step-change improvements in operational and transaction profitability of the business
• Effectively communicating concise insights and/or visualizations utilizing AI and software such as Snowflake Streamlit, Sigma, and PPT
• Leveraging emerging technologies and critical thinking skills to continually innovate and automate existing methodologies, processes, and reporting

So What Kind of Folks Are We Looking for?

• Intellectual curiosity. Why? What? How?Do you find yourself always wanting to learn more and broaden your knowledge base?If so, this could be the role for you.
• Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
• Killer analytical and reporting abilities. You’ll need the capability to analyze data and in return, prepare timely reports on your findings.
• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
• Affinity for AI. Confidence and desire in using Ai tools and resources without compromising data integrity.
• A mind for the details. Okay we know "detail-oriented" is on about every job description - but we really mean it!

The Specifics

• Bachelor’s or master’s degree in a quantitative field such as economics, engineering, finance, statistics, mathematics, or hard science
• 4+ years’ experience in business analytics or strategy
• Ability to manage multiple projects and prioritize effectively
• Demonstrated ability to think strategically and add financial value in prior roles
• Experience with cloud data platforms (e.g., Snowflake)
• Ability to write SQL, advanced Excel skills

Nice to Haves

• Loss Mitigation, Auto Finance experience
• Work creating Ai agents, apps, or dashboards
• Advanced coding knowledge (SQL, Python, etc.)
• Experience in Dashboard Creation or Data Infrastructure
• 2+ years’ experience in leadership or people management roles

So What About the Perks?

• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizeable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!
• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
• Give Us a Reason (or not), and We'll Celebrate. Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.
• Smart-Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).
• Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?

Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! At the DriveTime Family of Brands, we don't just sell cars - we create opportunities, improve lives, and have fun doing it. Through DriveTime, Bridgecrest, SilverRock, and GoFi, we're shaking up the pre-owned car industry with fresh ideas, cutting-edge tech, and over 20 years of know-how. From matching the right customer with the right vehicle to making financing simple, we put people in the driver’s seat - literally. We're headquartered in Tempe, AZ, and Dallas, TX, but our impact stretches nationwide. No matter where you are, you'll find a team that works hard, laughs often, and celebrates big wins together. Think career growth with a side of camaraderie, innovation, and plenty of high-fives. If you've got DRIVE, love solving challenges, and want to make a real impact, your next adventure starts here. Buckle up - your career journey with us is about to take off!