Assistant Director, Servicing Strategy & Analytics

DriveTime; Tempe (AZ); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work arrangement (onsite 3 days

Medical, dental, and vision coverage

401(k) program

Tuition reimbursement

Wellness program

Paid time off

Career growth opportunities

Job summary

DriveTime is seeking an Assistant Director, Servicing Strategy & Analytics to shape data-driven strategies across servicing operations. You will lead cross-functional teams in IT, product, BI, and operations, building robust data and systems to drive continuous improvement.

You’ll oversee a team of analysts, forecast key drivers, and present concise insights using AI tools and modern visualization platforms, including Snowflake and Sigma.

Qualifications

• Bachelor’s or master’s degree in a quantitative field such as economics, engineering, finance, statistics, mathematics, or hard science.
• 4+ years’ experience in business analytics or strategy.
• Ability to manage multiple projects and prioritize effectively.
• Demonstrated ability to think strategically and add financial value in prior roles.
• Experience with cloud data platforms (e.g., Snowflake).
• Ability to write SQL, advanced Excel skills.

Responsibilities

• Partner with senior leaders across functions to implement data-driven strategies.
• Become subject matter expert for servicing and loss mitigation from data and reporting.
• Lead and manage a team of analysts in project execution.
• Identify, track, and forecast main drivers and transactions of the organization.
• Drive analytics initiatives to improve profitability and operations.
• Communicate insights and visualizations using AI tools and software such as Snowflake, Streamlit, Sigma, and PPT.
• Leverage new technologies to automate reporting and analytics processes.

Skills

SQL

Advanced Excel

Data analysis

Project management

Strategic thinking

Leadership

AI/tools

Education

Bachelor’s or Master’s degree in quantitative field

Tools

Snowflake

Streamlit

Sigma

PowerPoint

PPT

Job description

What’s Under the Hood

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

That’s Nice, But What’s the Job?

In short, as an Assistant Director, Servicing Strategy & Analytics you will apply your analytical, strategic and leadership skills as you developand executebusiness casesfor major company initiativesor ensure performance excellence. This role will be expected to work cross-functionally with many different teams involved in operations, IT, Product and BI teams toensurewe have the necessary systems and data to drive continuous improvement. You will also be leading an analytic team using the newest analytic toolsin coding and Ai!

In long, our Assistant Director is responsible for:

• Partneringcollaborativelywithsenior leaders, colleagues,product, tech, data science, and operations to implement data driven strategies
• Becomingthe subject matter expert forservicing andloss mitigation from process flow,data and reporting infrastructure and strategic decisioning
• Leadingand managinga team of analystsin project execution
• Identifying, tracking, and forecasting main drivers and transactions of the organization
• Driving large analytical initiatives to reveal step-change improvements in operational and transaction profitability of the business
• Effectively communicatingconcise insights and/or visualizations utilizingAI andsoftware such asSnowflakeStreamlit,Sigma, and PPT
• Leveraging emerging technologies and critical thinking skills to continually innovate and automate existing methodologies, processes, and reporting

SoWhat Kind of Folks Are We Looking for?

• Intellectual curiosity.Why? What? How? Do you find yourself always wanting to learn more and broaden your knowledge base? If so, this could be the role for you.
• Passionate and goal-oriented.We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
• Killer analytical and reporting abilities.You’ll need the capability to analyze data and in return, prepare timely reports on your findings.
• Excellent verbal and written communication skills.The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
• Affinity for AI.Confidence and desire in using Ai tools and resources without compromising data integrity.
• A mind for the details.Okay we know “detail-oriented” is on about every job description – but we really mean it!

The Specifics.

• Bachelor’s or master’sdegree in a quantitative field such as economics, engineering, finance, statistics, mathematics, or hard science
• 4+years’ experience inbusinessanalyticsor strategy
• Ability to manage multiple projects and prioritize effectively
• Demonstrated ability to think strategically and add financial value in prior roles
• Experience with cloud data platforms (e.g., Snowflake)
• Ability to writeSQL,advanced Excel skills

Nice to Haves.

• Loss Mitigation, AutoFinance experience
• Work creating Ai agents, apps, or dashboards
• Advanced coding knowledge (SQL, Python, etc.)
• Experience in Dashboard Creation or Data Infrastructure
• 2+ years’ experience in leadership or people management roles

So What About the Perks? Perks matter

• We take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!
• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
• Give Us a Reason (or not), and We’ll Celebrate. Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.
• Smart-Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).
• Paid Time Off.Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!