Assistant Director of Operations

C&S Wholesale Grocers; York (York County); On-site; USD 80,000 - 110,000; Full time

Job summary

C&S Wholesale Grocers, LLC is seeking a leadership-level professional to evaluate and optimize all distribution center functions, drive performance improvements, and prepare plans for peak periods. The role requires overseeing staffing, equipment, and scheduling to meet operating objectives while maintaining safety and compliance.

You will collaborate cross-functionally with Account Teams, Customer Service, and Senior Leadership, promoting strong customer service and implementing new assets and

Qualifications

• 7–10 years work experience in retail operations, distribution, transportation, logistics and/or supply chain management.
• Bachelor's Degree in General Studies.
• Knowledge of DOT regulations and tractor/trailer operations.
• Strong leadership, training, and motivation skills.

Responsibilities

• Evaluate performance and potential of all distribution center functions and address performance gaps.
• Forecast and develop plans for peak and holiday staffing, equipment, and scheduling.
• Create high customer service expectations and monitor results to close gaps.
• Direct adoption of improved processes, new assets, and new facilities to drive incremental business results.
• Ensure safety compliance and provide a safe work environment for all team members.

Skills

Logistics management

Warehouse operations

DOT regulations

Leadership

Team development

Experience 7-10 years

Education

Bachelor's Degree - General Studies

Job description

Position Overview

Job Description Description Evaluate performance and potential of all distribution center functions, address performance gaps, and take corrective action to ensure delivery against operating objectives. Support preparation of and delivery against annual operation plans for campus operations. Forecast and develop plans for peak and holiday staffing, equipment, and scheduling. Create high customer service expectations among team members; monitor results, address gaps. Communicate with Account Team, Customer Service, Senior Leadership, and Customer on any late deliveries, special requests, or service gaps. Direct the adoption and use of improved processes, new assets, and new facilities; accountable for achieving incremental business results from the use of these investments. Collaborate cross functionally with other business units as needed to ensure customer satisfaction, further company initiatives, and drive company results. Maintain a safe environment for team members and visitors in accordance with company policies and health and safety regulations; accountable for providing a safe work environment, elimination of accidents, and the security of distribution center facilities and team members while on property. Oversee record keeping, regulatory compliance, inspections, audits, safety training, associate development, etc. Assist in the development of individual and team performance improvement goals aimed at supporting achievement of campus and company objectives. Conduct performance appraisals. Support succession planning, team building, and engagement activities.

Travel Required

No

Environment

• Warehouse : Perishable Warehouse (28F to 60F)
• Warehouse : Freezer (-20F to 0F)
• Warehouse : Store/Grocery Warehouse (50F to 90F)
• Office : Office Temperature (65F to 75F)

Skills and Qualifications

• Specialized Knowledge : Extensive experience and skill in retail distribution processes, logistics, supply chain management, warehouse operations, transportation operations
• Special Skills : Familiarity with D.O.T regulations, tractor/trailer operations
• Physical abilities : Position primarily requires sitting at a workstation and working on a computer. The role will also entail walking in outdoor and/or warehouse environments.
• Other : Strong leadership skills including team facilitation, training, and motivation; able to work well with all levels of team members with different background and needs
• Years Of Experience 7-10 : Work experience in retail operations, distribution, transportation, logistics and / or supply chain management or an equivalent combination of education and experience
• Qualifications : Bachelor's Degree - General Studies

Company C&S Wholesale Grocers, LLC

About Our Company

About Our Company C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities. Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.