Assistant Director of Day Program Services - Mon-Fri, 9am-5pm

ADAPT Community Network; New York (NY); On-site; USD 59,000 - 63,000; Full time

Benefits offered by this job

Industry‑Leading Benefits

Job summary

ADAPT Community Network in New York City is seeking the Assistant Director of Program Services to lead high‑quality, person‑centred programming for individuals supported. You will supervise staff, support regulatory compliance, and drive program development and expansion under the Program Director’s direction.

You will help ensure services promote independence and inclusion while maintaining a safe environment, working with families, guardians, and external partners to uphold rights and quality

Qualifications

• Bachelor’s degree in Human Services or related field required.
• 3+ years of progressive supervisory/management experience strongly preferred.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with staff, individuals served, families, and external partners.

Responsibilities

• Recruit, supervise, and evaluate program staff with coaching and development support.
• Design, coordinate, and implement program goals aligned with agency mission and regulatory requirements.
• Oversee treatment plans to ensure individualized, high‑quality care.
• Ensure adherence to OPWDD and regulatory requirements; lead quality assurance processes.
• Collect and review program data for funding, compliance, and reporting; prepare evaluations.
• Monitor departmental budgets and financial reports.
• Coordinate in‑service trainings and develop curricula for staff training.
• Manage intake and discharge processes and caseload assignments.
• Oversee incident investigations and safety training; ensure proper documentation.

Skills

Leadership

Organizational skills

Analytical skills

Communication skills

Confidentiality

Education

Bachelor’s degree in Human Services or related field

Tools

Microsoft Office Suite

Job description

Why Join ADAPT?

It’s more than a job; it’s a calling. It’s where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.

Job Type

Full-time

Description

Why Join ADAPT?

It’s more than a job; it’s a calling. It’s where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.

Whenever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth.

Summary

Under the supervision of the Program Director, the Assistant Director of Program Services plays a key leadership role in ensuring high‑quality, person‑centered programming for individuals served. Under the direction of senior leadership, this position is responsible for overseeing daily program operations, supervising staff, supporting regulatory compliance, and driving program development and expansion. The Assistant Director ensures that services promote independence, dignity, and inclusion, while fostering a safe and supportive environment for individuals and staff.

Essential Duties And Responsibilities

• Recruit, interview, train, supervise, evaluate, and support program and clinical staff, providing coaching, professional development, and corrective action as needed.
• Support the design, coordination, and implementation of program goals, ensuring alignment with agency mission and regulatory requirements.
• Oversee the development, monitoring, and evaluation of treatment and service plans to ensure individualized, high‑quality care.
• Ensure adherence to OPWDD, state, and federal regulations; develop and implement quality assurance processes, conduct safety assessments, and address areas for improvement.
• Ensure accurate and timely collection of program data for funding, compliance, and performance reports; prepare annual program evaluations and departmental projections.
• Assist with monitoring and managing departmental budgets and financial reports.
• Coordinate required in‑service trainings, develop curricula tailored to program needs (including geriatric and developmental disabilities populations), and ensure staff compliance with training requirements.
• Assign caseloads to staff and oversee attendance to ensure programs meet and maintain capacity.
• Manage intake and discharge processes, ensuring proper coordination of services and activities.
• Oversee incident investigations, ensure appropriate documentation and reporting, and provide staff and individuals with safety training.
• Support the development of long‑range departmental plans and expansion initiatives.
• Serve on agency‑wide committees, foster interdisciplinary collaboration, and maintain effective communication with families, guardians, and external partners.
• Ensure that the rights of individuals are upheld in all programs and activities.
• Perform additional responsibilities as assigned by leadership

Qualifications

• Bachelor’s degree in Human Services or a related discipline required.
• At least three (3) years of progressive supervisory/management experience in the field of developmental disabilities strongly preferred.
• Strong organizational, analytical, and problem‑solving skills.
• Excellent oral and written communication skills.
• Proficiency with computers, email, and common software applications.
• Ability to work collaboratively with staff, individuals served, families, and external partners.
• Must be able to maintain strict confidentiality.
• Knowledge of adaptive equipment, wheelchairs, and devices commonly used by individuals with developmental disabilities preferred.
• Passion for ADAPT’s mission and demonstrates a commitment to the non‑profit disability sector.

COMPENSATION:

$59,000 - $63,000 Annually + Industry‑Leading Benefits for all full‑time employees.

At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture.

ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.