Assistant Director of Community Standards

Empire State University; New York (NY); On-site; USD 65,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Retirement options

Vacation, sick and holiday accruals

Job summary

Empire State University currently seeks an Assistant Director of Community Standards to lead student conduct and academic integrity processes, ensuring fairness and due process across cases. The role acts as hearing officer, coordinates committees, and partners with faculty and staff to foster a respectful, inclusive campus environment.

Reporting to the Executive Director of Student Experience, the position emphasizes training, policy development, and collaboration across the university, with a

Qualifications

• Master's degree in higher education, student affairs, human resources, or related fields.
• A minimum of three years relevant experience with student conduct, or academic integrity hearings.
• Strong understanding of due process and fundamental fairness for students in higher education.
• Ability to analyze, mediate, and resolve complex problems.
• Ability to set priorities, meet deadlines and handle multiple tasks.
• Experience with assessment and reporting trends.
• Excellent verbal and written communication.
• Evidence of ability to communicate, engage, and develop rapport with individuals of diverse backgrounds.

Responsibilities

• Investigate, adjudicate, and resolve alleged violations of the Student Conduct Code, ensuring fair, consistent, and educational outcomes that uphold due process and university policy.
• Coordinate and manage the university's academic integrity process, including case review, hearing administration, documentation, communication with students and faculty, and implementation of hearing outcomes.
• Recruit, train, and coordinate members of the Student Conduct and Academic Integrity Hearing Committees, ensuring annual training and ongoing professional development.
• Ensure that all hearing members are trained on annual basis.
• Develop and deliver training workshops and presentations on topics related to community standards, student conduct, academic integrity, and de-escalation.
• Assist Executive Director of Student Experience in seeking resolution to escalated student concerns.
• Analyze trends in student conduct and academic integrity, prepare assessment reports, and recommend policy, process, and educational improvements that support student success and institutional effectiveness.
• Utilize university technology systems, including Maxient, to manage student conduct and academic integrity cases, maintain accurate and confidential case records, document communications and outcomes, and support consistent processes, reporting, and compliance with university policies.
• Maintain confidentiality and respectful communication when dealing with students and colleagues around sensitive issues.
• Partner with colleagues in the Office of Student Experience to streamline student leadership training and development, work with club leaders and officers to create a community of respect, and serve as an integral member of the Student Experience team to ensure students are engaged in civil discourse and professional development.
• Serve as point of contact for student conduct and academic integrity matters in the absence of the Executive Director.

Skills

Verbal and written communication

Relationship-building

Mediation

Analytical problem solving

Education

Master's degree in higher education

Tools

Banner

Maxient

Job description

Location: Various Locations, NY Category: Professional Job Type: Full-time Posted On: Wed Sep 2 2026 Job Description: Empire State University currently seeks applicants for a full-time Assistant Director of Community Standards. The Assistant Director of Community Standards plays a vital role in fostering a safe, respectful, and inclusive learning environment that supports student success and personal development. Reporting to the Executive Director of Student Experience, this position provides leadership for the university's student conduct and academic integrity processes, ensuring that all cases are managed with fairness, consistency, and respect for student rights and due process.

The Assistant Director serves as the university hearing officer for student conduct matters and provides guidance to faculty, staff, and students regarding university policies, student rights and responsibilities, and conflict resolution. This position is also responsible the administration of the university's academic integrity process, including case management, hearing coordination, documentation, and communication with students and faculty.

Recognizing that not all student concerns involve policy violations, the Assistant Director partners with faculty and staff to address behavioral concerns through consultation, coaching, restorative practices, and other educational interventions designed to promote student growth and prevent escalation. The position develops behavioral support strategies, facilitates conflict resolution when appropriate, and works collaboratively across the university to create opportunities for learning, accountability, and positive behavior change.

Duties And Responsibilities Include

• Investigate, adjudicate, and resolve alleged violations of the Student Conduct Code, ensuring fair, consistent, and educational outcomes that uphold due process and university policy.
• Coordinate and manage the university's academic integrity process, including case review, hearing administration, documentation, communication with students and faculty, and implementation of hearing outcomes.
• Recruit, train, and coordinate members of the Student Conduct and Academic Integrity Hearing Committees, ensuring annual training and ongoing professional development.
• Ensure that all hearing members are trained on annual basis.
• Develop and deliver training workshops and presentations on topics related to community standards, student conduct, academic integrity, and de-escalation.
• Assist Executive Director of Student Experience in seeking resolution to escalated student concerns.
• Analyze trends in student conduct and academic integrity, prepare assessment reports, and recommend policy, process, and educational improvements that support student success and institutional effectiveness.
• Utilize university technology systems, including Maxient, to manage student conduct and academic integrity cases, maintain accurate and confidential case records, document communications and outcomes, and support consistent processes, reporting, and compliance with university policies.
• Maintain confidentiality and respectful communication when dealing with students and colleagues around sensitive issues.
• Partner with colleagues in the Office of Student Experience to streamline student leadership training and development, work with club leaders and officers to create a community of respect, and serve as an integral member of the Student Experience team to ensure students are engaged in civil discourse and professional development.
• Serve as point of contact for student conduct and academic integrity matters in the absence of the Executive Director.

Job Requirements

Required Qualifications

• Master's degree in higher education, student affairs, human resources, or related fields.
• A minimum of three years relevant experience with student conduct, or academic integrity hearings.
• Strong understanding of due process and fundamental fairness for students in higher education setting.
• Ability to analyze, mediate, and resolve complex problems.
• Ability to set priorities, meet deadlines and handle multiple tasks.
• Experience with assessment and reporting trends.
• Evidence of relationship-building.
• Excellent verbal and written communication.
• Evidence of ability to communicate, engage, and develop rapport with individuals of diverse cultural, social, linguistic, and religious backgrounds and varied age, gender, and sexual orientation.

Preferred Qualifications

• Professional experience working in a student conduct office.
• Experience with Ellucian's Banner, Maxient, or other data management and communication technology.
• Experience working in online learning environment.
• Bilingual and biliterate in Spanish and English.
• Prior knowledge of and experience in working with bilingual and emergent bilingual learners, particularly in online settings.

Special Information

• Occasional travel to university locations across New York State may be required to fulfill department, division, and university-wide commitments.
• May require occasional evening and/or weekend obligations in accordance with student and university needs.
• Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position.
• SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment.

Additional Information

Rank/Salary: Senior Staff Assistant, SL3 / $65,000-$74,000, dependent upon experience and qualifications.

We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.

SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at [phone].

In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling [phone]. It can also be viewed online at our Safety and Security website.