Assistant Director for Data and Assessment

VILLANOVA UNIVERSITY; Lower Merion Township (Montgomery County); On-site; USD 58,000 - 73,000; Full time

Job summary

Villanova University seeks an Assistant Director for Data and Assessment to lead administration, analysis, and strategic use of program data across the Office for Mission and Ministry in Villanova, PA. The role manages data systems, reporting, dashboards, and data-informed narratives to support planning, program operations, and alumni engagement.

A Bachelor’s degree and 3–5 years of data management/assessment experience are required; Master’s degree is preferred.

Qualifications

• Bachelor’s degree required in data analytics, information systems, or related field.
• Three to five years of experience in data management, assessment, or analytics.
• Experience with event management systems, CRM platforms, or similar databases.
• Knowledge of higher education assessment practices and student learning outcomes.
• Familiarity with data visualization, dashboards, and data storytelling.
• Proficiency with Microsoft 365 applications including Excel, Forms, Power BI, SharePoint.

Responsibilities

• Program Data Management: oversee registration, data collection standards, and reporting.
• Villanova Service Hub: manage GivePulse data, integration, and reporting.
• Assessment and Evaluation: develop tools, collect and analyze data, communicate findings.
• Alumni Engagement and Stewardship: support data-driven donor and outreach efforts.
• Other duties: assist with special projects as needed.

Skills

Analytical thinking

Data storytelling

Communication

Problem solving

Partnership building

Education

Bachelor’s degree in Data Analytics, Information Systems, or related field

Master’s degree preferred

Tools

Excel

Forms

Power BI

SharePoint

Microsoft 365

Job description

Assistant Director for Data and Assessment

Posting Details (Default Section) Posting Number: 20260450S Position Title: Assistant Director for Data and Assessment Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: full-time/12-months Avg Hours Week Department: 005-Office of Mission and Ministry Position Summary: The Assistant Director for Data and Assessment is responsible for the administration, analysis, and strategic use of programmatic data across the Office for Mission and Ministry ( OMM ). This position oversees registration and participant data management systems for the division, including utilizing the University’s event management platform and the Villanova Service Hub, ensuring the collection of accurate, reliable, and actionable information that supports program operations, assessment efforts, and decision-making. The Assistant Director serves as a key resource for reporting, evaluation, and data governance while identifying opportunities to improve processes, integrate systems, and strengthen OMM’s data culture. In collaboration with Mission and Ministry staff, the Office of Strategic Planning and Institutional Effectiveness, Advancement, and University Technology Services, this position designs and implements assessment strategies that measure program effectiveness and student learning outcomes. The Assistant Director for Data and Assessment develops reports, dashboards, presentations, and data-informed narratives that communicate impact and support strategic planning. The position also supports alumni engagement and donor stewardship initiatives by maintaining participation data systems that enable long‑term constituent outreach, recognition, and engagement, advancing the mission and goals of the Office for Mission and Ministry.

Villanova is a Catholic university sponsored by the Augustinian Order. The Office for Mission and Ministry ( OMM ) promotes and supports the Augustinian Catholic mission of the University with particular attention to the Augustinian charism and spirituality. A concern for building community and fostering an atmosphere that demonstrates care for our common home are core values integral to OMM’s stewardship of the University’s mission. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University’s mission and values.

Duties and Responsibilities

Program Data Management (35%)

• Oversee program registration and application processes for Mission and Ministry programs utilizing the University’s event management platform ( STOVA ), Microsoft Forms, and other approved technology platforms.
• Collaborate with program staff to develop consistent data collection standards and ensure the accuracy, completeness, and integrity of participant information.
• Serve as a representative of the Office for Mission and Ministry on the STOVA Working Group and assist with implementation of platform enhancements and best practices.
• Maintain program databases and reporting systems that support operational effectiveness, strategic planning, and organizational decision‑making.
• Identify opportunities to streamline data collection and reporting processes and provide training and support for departmental staff.
• Generate routine and ad‑hoc reports to support program assessment, participation tracking, and leadership reporting.
• Identify opportunities to resolve challenges with technology.

Villanova Service Hub Management (25%)

• In collaboration with the Associate Director for Service Integration, manage all aspects of the Villanova Service Hub platform through GivePulse, including service opportunity postings, volunteer management, user support, and system administration.
• Coordinate the collection, maintenance, and integration of service‑related data that exists outside of GivePulse and ensure accurate reconciliation with platform records.
• Develop and maintain reports on student engagement, volunteer participation, community partner activity, and other key performance indicators related to service and community engagement programs.
• Analyze trends and participation data to inform strategic planning and program development.
• Maintain the community partner database and ensure records are accurate, current, and aligned with University standards.
• Serve as the primary departmental resource for GivePulse administration, training, and troubleshooting.

Assessment and Evaluation (25%)

• Partner with the Office of Strategic Planning and Institutional Effectiveness to develop and implement assessment strategies for programs, initiatives, and events across Mission and Ministry.
• Design surveys, rubrics, questionnaires, and other assessment tools aligned with University learning outcomes, the Office for Mission and Ministry Strategic Plan, and department goals.
• Collect, organize, and analyze quantitative and qualitative data from multiple sources to measure program effectiveness and student outcomes.
• Prepare reports, dashboards, presentations, and executive summaries that communicate findings to stakeholders and support evidence‑based decision making.
• Translate assessment results into compelling narratives that demonstrate impact through data‑informed storytelling.
• Recommend improvements to programs, processes, and assessment methodologies based on findings and best practices.
• Identify unintegrated practices that create silos of information and recommend solutions.

Alumni Engagement and Stewardship (10%)

• Collaborate with Advancement, University Technology Services, and Mission and Ministry staff to develop and maintain systems that identify and tag student records based on program participation.
• Support long‑term alumni engagement efforts by ensuring accurate participation data is available for future communication, outreach, and donor stewardship initiatives.
• Manage processes and data related to donor acknowledgement activities for Mission and Ministry funds, ensuring timely and accurate recognition of gifts.
• Produce reports and analyses related to alumni engagement, constituent participation, and donor stewardship efforts.
• Assist in the development of strategies that leverage program participation data to strengthen lifelong engagement with Mission and Ministry and Villanova University.
• Ensure compliance with University policies and best practices related to data governance, confidentiality, and record management.

Other (5%)

• Perform additional duties and assist with special projects as assigned

Minimum Qualifications

Formal Education

• Bachelor’s degree in Data Analytics, Information Systems, Business Analytics, Higher Education Administration, Sociology, Statistics, Public Administration, Communications, or a related field required.

Specific Job Knowledge

• Knowledge of data collection, database management, reporting, and assessment methodologies.
• Understanding of survey design, and program evaluation.
• Experience with event management systems, CRM platforms, volunteer management systems, or similar databases.
• Knowledge of higher education assessment practices, student learning outcomes, and institutional effectiveness processes.
• Familiarity with data visualization, dashboard design, and data storytelling techniques.
• Understanding of data governance, confidentiality, records management, and applicable privacy regulations.
• Proficiency with Microsoft 365 applications, including Excel, Forms, Power BI, SharePoint, and related reporting tools.
• Knowledge of constituent engagement, alumni relations, volunteer tracking, or donor stewardship practices is preferred.

Work Experience

• Three to five years of experience in data management, assessment, institutional research, analytics, program evaluation, higher education administration, or a related field.
• Experience managing datasets, generating reports, conducting data analysis, and supporting organizational decision‑making required.

Work Skills

• Excellent verbal and written communication skills, including the ability to present data through accessible reports, presentations, and executive summaries for diverse audiences.
• Strong analytical and problem‑solving skills with demonstrated ability to interpret complex data and communicate findings effectively.
• Ability to build partnerships inside the Villanova community and out to further the University Mission.
• Proficiency with software and technology across platforms and devices as well as an ability and willingness to learn more.
• Strong organizational skills with the ability to manage multiple projects, deadlines, and competing priorities simultaneously.
• High attention to detail and commitment to data accuracy, integrity, and confidentiality.
• Commitment to supporting the mission and values of Villanova University and the Office for Mission and Ministry.

Preferred Qualifications

Formal Education

• Master’s degree in Higher Education, Data Analytics, Assessment, Organizational Leadership, or a related discipline preferred.

Work Experience

• Experience in a higher education, nonprofit, faith‑based, or mission‑driven environment preferred.

Posting Date: 10/01/2026 Closing Date (11:59pm ET): Salary Posting Information: This position falls within salaried grade 14 and the range is $58,300-72,900. The final salary will be determined with consideration of several factors including the selected candidate’s qualifications, department budget availability, market data, and internal equity. Salary Grade: 14 Job Classification: exempt

References Needed

Minimum Number of References Needed: 3 Maximum Number of References Needed: 3