Assistant Director, Donor Relations

Stanford University School of Medicine; Redwood City (CA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Stanford University School of Medicine in Stanford Redwood City is seeking an Assistant Director of Donor Relations to lead donor engagement strategies and manage stewardship projects in a hybrid schedule (on-site at least two days/week). You will collaborate with gift officers and cross-functional partners to maximize philanthropy and donor impact.

Bachelor’s degree with at least three years of relevant experience is required, along with strong writing, organizational, and project-management

Qualifications

• Superior organizational skills.
• Excellent writing, research and editorial skills; ability to synthesize information and compose clear and effective materials.
• Ability to listen and respond with diplomacy and tact.
• Demonstrated experience managing and coordinating multiple complex projects with competing deadlines.
• Strong attention to detail and ability to quickly understand and remember details about donors and projects to which they are assigned.
• Strong customer service focus; excellent interpersonal and communication skills.
• Demonstrated sound judgment in situations requiring independent decision-making and in handling confidential and sensitive material.
• Proficient in MS Office Suite and database applications.
• Demonstrated project management skills.

Responsibilities

• Manage a portfolio of annual reporting and donor engagement activities on behalf of the university by establishing and executing project plans, timelines, tasks, and objectives.
• Develop and provide recommendations on best methodologies to engage individual donors by analyzing past trends, researching donor profiles, and collaborating with colleagues to identify and produce key donor relations deliverables, including donor correspondence, videos or events.
• Responsible for a timely gift acknowledgment process including identifying gifts that qualify for acknowledgement. May write original copy of acknowledgements on behalf of university leaders (e.g., the president, board chair, dean).
• Work with non-development colleagues in the process of executing stewardship activities and to ensure funds are spent in alignment with donors’ wishes. Escalate discrepancies when needed.
• Manage the process of requesting gift usage information from beneficiaries, (such as students, faculty). May draft, edit, rewrite, and exercise judgement to determine appropriateness of content. Create reports and ensure timely delivery to donors using appropriate messaging.
• Independently project manage donor recognition projects, including creating communications with donors, colleagues, and vendors which may include: donor walls, signage and websites.
• May initiate the gift entry process. Perform an annual audit of assigned portfolios against the development database to ensure that all related documents, fund, steward, and beneficiary information are accurate and complete. Identify and resolve any inaccuracies.
• May assist with creating and executing events; coordinate with the donor relations community on cross functional events.

Skills

Organizational skills

Writing/editing

Diplomacy

Project management

Attention to detail

Customer service

Decision making

Education

Bachelor's degree

Tools

MS Office Suite

Database applications

Job description

Job Description

Main Work Location: Stanford Redwood City

Schedule: Hybrid (at least 2 days per week on site)

Stanford Medicine is a world-class academic medical institution comprised of Stanford University School of Medicine, a research-intensive medical school, and Stanford Health Care, a regional hospital system that is nationally recognized for quality patient care and leading-edge technology. Stanford’s top-ranking Medical Center Development (MCD) team supports the goals and purposes of Stanford Medicine including a significant focus on securing resources to realize the aspirations of the medical enterprise in alignment with the Stanford University-wide strategic vision.

Medical Center Development is seeking an Assistant Director of Donor Relations . If you are a mission-driven team member with a passion for philanthropy, strong project management skills, and have an interest in science and medicine, this might be the job for you.

Position Summary

The Assistant Director, Donor Relations, is a position that will take an active role in managing and implementing donor relations engagement strategies for donors who support Stanford Medicine. The mission of the MCD donor relations team is to connect donors to the joy of their giving and to the impact of their gift with the purpose of maximizing philanthropy and long-term engagement with Stanford Medicine. Donor relations officers act as active, involved partners with gift officers in setting donor relations strategies and carrying them out. This is a highly collaborative team looking for a colleague who is motivated, positive, and passionate about medical advancement. This position requires a detail-oriented project manager who can manage competing priorities with organization, efficiency, and professionalism, while also being able to communicate clearly with collaborators across Stanford Medicine. Some of the projects this person will be managing include, School of Medicine financial aid reporting, holiday communications, and large complex stewardship reports. Additionally, this position requires someone who is comfortable using multiple databases to track the lifecycle of a gift and synthesize information to assess stewardship needs. Success in this position depends on the ability to work in concert with others, while focusing resources to move complex stewardship deliverables to completion on schedule.

Responsibilities

Core Duties

• Manage a portfolio of annual reporting and donor engagement activities on behalf of the university by establishing and executing project plans, timelines, tasks, and objectives.
• Develop and provide recommendations on best methodologies to engage individual donors by analyzing past trends, researching donor profiles, and collaborating with colleagues to identify and produce key donor relations deliverables, including donor correspondence, videos or events.
• Responsible for a timely gift acknowledgment process including identifying gifts that qualify for acknowledgement. May write original copy of acknowledgements on behalf of university leaders (e.g., the president, board chair, dean).
• Work with non-development colleagues in the process of executing stewardship activities and to ensure funds are spent in alignment with donors’ wishes. Escalate discrepancies when needed.
• Manage the process of requesting gift usage information from beneficiaries, (such as students, faculty). May draft, edit, rewrite, and exercise judgement to determine appropriateness of content. Create reports and ensure timely delivery to donors using appropriate messaging.
• Independently project manage donor recognition projects, including creating communications with donors, colleagues, and vendors which may include: donor walls, signage and websites.
• May initiate the gift entry process. Perform an annual audit of assigned portfolios against the development database to ensure that all related documents, fund, steward, and beneficiary information are accurate and complete. Identify and resolve any inaccuracies.
• May assist with creating and executing events; coordinate with the donor relations community on cross functional events.

Minimum Education And Experience

Bachelor’s degree and three years of relevant experience or combination of education and relevant experience.

Knowledge, Skills And Abilities

• Superior organizational skills.
• Excellent writing, research and editorial skills; ability to synthesize information and compose clear and effective materials.
• Ability to listen and respond with diplomacy and tact.
• Demonstrated experience managing and coordinating multiple complex projects with competing deadlines.
• Strong attention to detail and ability to quickly understand and remember details about donors and projects to which they are assigned.
• Strong customer service focus; excellent interpersonal and communication skills.
• Demonstrated sound judgment in situations requiring independent decision-making and in handling confidential and sensitive material.
• Proficient in MS Office Suite and database applications.
• Demonstrated project management skills.

Qualifications

Drivers License Requirements

• Must possess and maintain a valid California non-commercial Class C Driver’s License.
• Ability to drive day or night.
• When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.