Assistant Director, Bureau of Early Intervention

City of New York; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Loan forgiveness programs

Healthcare benefits

Work from home up to two days a week

Public sector pension

Job summary

The NYC Health Department seeks an Assistant Director, Bureau of Early Intervention. This full-time leadership role oversees regional office practices and staff delivering services to NYC's birth-to-three population, ensuring high-quality outcomes within EI operations.

Responsibilities include supervising staff, managing casework and billing in the EI Hub, advising the Regional Director, and developing procedures to monitor performance while coordinating with teams across the city.

Qualifications

• Requires a bachelor’s degree in a relevant field and 4+ years in health care program planning or related areas.
• Alternatively, a master’s degree with 3+ years of related experience.
• Demonstrated written and oral communication skills.

Responsibilities

• Assist with oversight of the Regional Office practices.
• Oversee staff work in the EI Hub case management and billing.
• Supervise Regional Office staff.
• Advise the Regional Director on performance matters.
• Work with staff to ensure delivery of high-quality services to NYC’s children and families.
• Address Parent and Provider complaints and participate in due process proceedings.
• Assist with staff hiring, evaluations and development and reporting.
• Develop and implement procedures, databases and indicators to monitor performance.

Skills

Early childhood

EI program knowledge

Verbal communication

Meeting facilitation

Written communication

Organization

Teamwork

Case mgmt software

Education

Bachelor's degree

Master's degree

Tools

Case management software

Job description

Assistant Director, Bureau of Early Intervention

• Full-time
• Agency: DEPT OF HEALTH/MENTAL HYGIENE
• Job Category: Health
• Salary Band: $80,000 to $90,000
• Compensation: USD 72,497 - USD 90,000

Early Intervention (EI) is a comprehensive interagency program that supports infants and children with developmental delays in their efforts to realize their full potential. It reduces the likelihood of delays among at-risk children, assists and empowers families to meet their child's and their own needs, and entitles children, regardless of race, ethnicity or income, to services through the program. The Bureau of Early Intervention oversees provision of therapeutic services to 30,000 children ages birth to 3 years each year. At the borough level, contracted service agencies are monitored by the regional office.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Assist with the oversight of the Regional Office practices and work to ensure that they are consistent with other EI Regional offices.
• Oversee staff work in the EI Hub case management and billing system.
• Supervise Regional Office staff.
• Advise the Regional Director on all matters relating to the Regional Office performance.
• Work with staff to ensure delivery of high-quality services to NYC’s children and families.
• Address Parent and Provider Complaints and participate in Due Process proceedings as needed.
• Assist with staff hiring, performance evaluations and staff development and assist with developing reports and presentations.
• Develop and implement procedures, databases and indicators to maintain information and monitor office performance and efficiency.

PREFERRED SKILLS:

• Knowledge of early childhood development, ages birth to three years.
• Familiarity with best practices in working with infants and toddlers and their families, particularly infants and toddlers with delays and disabilities.
• Knowledge of the NYC Early Intervention Program, its policies and procedures, and of the NYC EI service landscape.
• Outstanding verbal communication skills, in person and on the phone.
• Experience with meeting facilitation, mediation, or similar tasks that involve moderation and bringing a group to consensus.
• Excellent written communication skills.
• Strong organizational and multitasking skills, and experience working with strict process requirements and deadlines.
• Ability to work both independently and as a team.
• Experience with case management or similar software/applications a plus.

Why you should work for us:

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/).
• Benefits: City employees are entitled to unmatched benefits such as:
• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program and
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

SR HEALTHCARE PROG PLAN ANLYST - 83052

Qualification Requirements

1. A Baccalaureate Degree from an accredited college or university in Business Administration, Engineering, or Social Sciences, Health Care Specialization, Physical Sciences or related programs; and
   A minimum of four years of progressive, responsible, experience related to Health Care Program Planning, Research, Design, Operation, Evaluation and Analysis; or
2. A Master's Degree from an accredited college or university in Public Health, Public or Hospital Administration, Health Care Specialization, Business Administration or related disciplines; and
   A minimum of three years progressive, responsible, experience directly related to health care program planning, research, design, operation, evaluation and analysis; or
3. A satisfactory equivalent combination or training, education and experience; and
4. Demonstrated skills in written and oral communication.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.