Assistant Dental Office Manager US - Field Management ·

Newyorkfamilydentistry; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player in dental care is seeking a dedicated Office Manager to oversee operations across multiple practices in Brooklyn and Queens. This role involves supervising front office staff, managing patient scheduling systems, and ensuring compliance with HIPAA and OSHA standards. The ideal candidate will have 3–5 years of experience in dental office management, strong organizational skills, and a patient-first mindset. Join a dynamic team committed to enhancing patient experiences and driving practice growth through effective leadership and streamlined operations.

Qualifications

• 3–5+ years of experience in dental office management or senior administrative role.
• Strong knowledge of dental front office operations and billing.

Responsibilities

• Support the Office Manager in overseeing administrative operations across 5+ dental practices.
• Supervise and train front office staff to ensure top-tier performance.

Skills

Dental Office Management

Patient Scheduling

Insurance Verification

Leadership

Conflict Resolution

Organizational Skills

Education

High School Diploma

Associate's Degree in Healthcare Administration

Tools

Dentrix Ascend

Open Dental

Eaglesoft

Job description

Competitive Pay: Hourly rates start at $25 per hour, with higher compensation available for candidates with meaningful experience!

Responsibilities:

Support the Office Manager in overseeing day-to-day administrative operations across 5+ dental practices in Brooklyn and Queens.
Supervise, train, and support front office staff—including receptionists, schedulers, and billing specialists—to ensure top-tier performance and service.
Manage patient scheduling systems to maximize provider efficiency and reduce wait times.
Address patient inquiries and handle escalations or concerns with professionalism and a patient-first mindset.
Monitor and enforce compliance with HIPAA, OSHA, and internal office policies; implement improvements where needed.
Assist with hiring, onboarding, and performance evaluations of administrative staff to foster a positive and productive work environment.
Collaborate with leadership to streamline workflows, improve processes, and enhance the overall patient experience.
Maintain inventory and office supplies across multiple locations, ensuring organized and efficient front office operations.
Leverage dental practice management software (such as Dentrix Ascend, Open Dental, or Eaglesoft) for records, reporting, and financial oversight.
Contribute to marketing and patient outreach initiatives to support practice growth and engagement.

What We’re Looking For:

3–5+ years of experience in a dental office management or senior administrative role.
Strong knowledge of dental front office operations, including scheduling, insurance verification, and billing.
Experience with dental practice management systems (Dentrix Ascend, Open Dental, or Eaglesoft preferred).
Proven leadership in supervising, mentoring, and training administrative staff.
Ability to manage multiple locations and high-volume patient flow with efficiency and professionalism.
Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
Excellent communication and conflict-resolution skills.
Thorough understanding of HIPAA, OSHA, and regulatory compliance standards.