Assistant Dental Office Manager

Aspen Dental; Wareham (MA); On-site; USD 63,039,000 - 71,635,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Team culture

TAG U training

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, called an Operations Lead, to oversee daily front-office tasks and support patient care. You'll begin with an eight-week training program and report to the Manager.

You will supervise non-clinical staff, manage scheduling, and assist with insurance verifications and collections, while delivering high levels of patient service in a collaborative environment.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking with data-driven mindset.
• Organized and detail oriented.

Responsibilities

• Perform daily front office tasks under the Manager and support patient interactions to build trust and loyalty.
• Participate in an eight-week training program to succeed in the role.
• Provide superior patient service with compassionate care and adherence to policies and regulations.
• Collaborate with dental team to ensure exceptional patient care and flow.
• Consult with patients on treatment options, verify insurance payments and collections.
• Under Manager guidance, supervise non-clinical staff and priorities.
• Review daily data to evaluate practice impact and efficiency.
• Oversee scheduling and confirm patient appointments; verify payments and deposits.

Skills

Communication

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma

College degree preferred

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives. Job Type: Full-time Salary: $22 - $25 /hour

We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U

How You’ll Make a Difference

• As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients.
• When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

*May vary by independently owned and operated Aspen Dental locations.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.