Assistant Dental Office Manager

WellNow Urgent Care; Indiana (PA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Collaborative culture

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to guide daily front-office duties and enhance patient experiences. You’ll undergo an eight-week training program under the Manager, building trust and loyalty with patients while upholding company standards.

You’ll supervise non-clinical staff, verify insurance payments, and coordinate scheduling to support a busy practice with a strong service ethos. A competitive benefits package accompanies the role.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills with ability to build rapport.
• Analytical thinking and data-driven approach to operations.
• Organized and detail-oriented with ability to manage multiple tasks.

Responsibilities

• Provide superior patient service with compassion and care in accordance with policies and regulations.
• Collaborate with dental team to ensure exceptional patient care and smooth front-desk operations.
• Consult with patients on treatment options, verify insurance payments and collect balances.
• Supervise daily non-clinical team tasks and priorities under Manager guidance.
• Review daily data to evaluate practice impact and performance.
• Oversee scheduling and confirm patient appointments for efficiency.
• Verify insurance payments, handle deposits and card processing.

Skills

Customer service

Front desk operations

Insurance verification

Scheduling

Communication skills

Data analysis

Organized

Education

High school diploma or equivalent

College degree preferred

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full-time

Salary: $21 - $23 / hour

Sign-on bonus : $1000

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U

How You’ll Make a Difference

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

*May vary by independently owned and operated Aspen Dental locations.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.