Assistant Deli Manager

Houchens Food Group; Cape Girardeau (MO); On-site; USD 26,000 - 36,000; Full time

Job summary

Houchens Food Group in Missouri is seeking a Deli position responsible for profitability of the deli operation under store policy. The role combines food preparation and service, reporting to the Store Manager.

Duties include planning, preparing, and presenting food, supervising deli staff, training new employees, handling inventories and paperwork, and ensuring high quality, customer friendly service, with occasional nights/weekends as needed.

Qualifications

• High school diploma or GED required.
• Excellent customer service skills.
• Ability to perform duties under supervision.
• Willingness to work nights and weekends as needed.

Responsibilities

• Plan and prepare food for customers.
• Order placement and verification.
• Keep kitchen clean and safe.
• Train new employees.
• Provide friendly, prompt service.
• Manage labor, inventory, and gross profit daily.

Skills

Accountability

Communication

Decision Making

Detail Oriented

Leadership

Time Management

Team Building

Customer Oriented

Education

High School Diploma or GED

Tools

General Computer Skills

Job description

Description

Department: Deli Job

Status: Full Time

FLSA Status: Non-Exempt

Reports To: Store Manager

Grade/Level: High School or Equivalent Amount of

Travel Required: As Necessary

Work Schedule: Positions Supervised: Shift hours that best suit deli needs. Deli Clerk, Cake Decorator Nights and weekends might be necessary.

Position Summary

Responsible for the profitability of the deli operation within the company policy along with the Store Manager. Perform duties which combine both food preparation and food service.

Essential Functions

• Plans and prepares food for customers
• Makes out orders and checks the orders to make sure what is received is what was ordered
• Clean and organize kitchen to keep free from safety hazards
• Interacts and educates deli clerks on food preparation tips
• Shops for food items for steam table and cases
• Inventories all kitchen items and ensures that they are placed back in proper room after use
• Follow any other job-related instructions and to perform any other job related duties requested by their supervisor.
• Makes the pulls and puts out fresh product
• Makes sure employees have started their jobs for the day's business
• Makes out schedules
• Does all paperwork and takes inventory
• Labor, gross profit, supply cost all has to be addressed daily to make the operation make money
• Merchandise Departments for sales and gross profit
• Price/ Tag/ Sign Verification
• Work toward, Full-Fresh-Clean
• Makes sure all products are of the highest quality possible
• Present food in an appealing fashion
• Organize all food items and utensils
• Be a team member
• Maintain a neat, clean and organized department
• Train new employees
• Provide all customers friendly, courteous and prompt service. Greet, assist and respond to customer inquiries and complaints
• Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.
• Subject to pre-employment background and drug screening.

Requirements

POSITION QUALIFICATIONS

• Competency Statement(s)
• Accountability - Ability to accept responsibility and account for his/her actions.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Decision Making - Ability to make critical decisions while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Judgment - The ability to formulate a sound decision using the available information.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Management Skills - Ability to organize and direct oneself and effectively supervise others.
• Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Reliability - The trait of being dependable and trustworthy.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
• Team Building - Ability to convince a group of people to work toward a goal.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Education

High School Graduate or General Education Degree (GED)

Experience

No prior experience necessary

Skills & Abilities

Computer Skills

General

Other Requirements

Must have access to a phone at all times, be able to compute basic math calculations, be trained in all levels of d work including cook, donuts, breads, cakes, meats and cheeses.

PHYSICAL DEMANDS

Physical Abilities Lift /Carry

Stand C (Constantly) 10 lbs or less O (Occasionally)

Walk F (Frequently) 11-20 lbs O (Occasionally)

Sit O (Occasionally) 21-50 lbs O (Occasionally)

Handling / Fingering C (Constantly) 51-100 lbs N (Not Applicable)

Reach Outward F (Frequently) Over 100 lbs N (Not Applicable)

Reach Above Shoulder F (Frequently)

Climb N (Not Applicable)

Crawl N (Not Applicable)

Squat or Kneel F (Frequently)

Bend F (Frequently)

Push / Pull

12 lbs or less O (Occasionally)

13-25 lbs O (Occasionally)

26-40 lbs O (Occasionally)

41-100 lbs N (Not Applicable)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

Vision (Near, Distance, Color, Depth Perception)

Sense of Sound (Ability to hear telephone ring and any emergency alarm)

Sense of Smell

Sense of Touch

Ability to wear Personal Protective Equipment (PPE) (Agree to wear back belt when lifting and handling heavy objects.)

WORK ENVIRONMENT

Grocery/Deli