Assistant Cruise Director - Dutch Speaking

Pocruises; New York (NY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Pocruises is seeking an Assistant Cruise Director who is fluent in Dutch and English to enhance guest experiences through engaging onboard activities. This pivotal role requires a passion for entertainment, strong leadership skills, and the ability to adapt in a dynamic environment. Candidates should have a background in hospitality, event management, or entertainment, with at least three years of relevant experience. The position is global and offers the opportunity to make a significant impact on every cruise voyage.

Qualifications

• Three years of experience in a guest-service focused field.
• Experience hosting live events, activities, or stage presentations.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Host and lead engaging activities in both English and Dutch.
• Interact with guests to enhance their experience and gather feedback.
• Develop and oversee a well-balanced entertainment schedule.

Skills

Fluency in Dutch

Exceptional verbal and written communication

Event hosting

Team leadership

Problem-solving

Education

Bachelor's degree in business or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Assistant Cruise Director - Dutch Speaking

Department: Entertainment

Employment Type: Fixed Term Contract

Location: Global

Reporting To: Cruise Director

Description

This application is seeking candidates bilingual in both Dutch and English.

The Assistant Cruise Director plays a key role in delivering an engaging and well-organized onboard entertainment experience. Reporting to the Cruise Director, this role is responsible for hosting all levels of activities, from large-scale gameshows and parties to Kids Club programming, planning and managing daily entertainment schedules, and leading the activities and youth teams. With a focus on guest engagement, the Assistant Cruise Director ensures that events are well‑executed, align with brand standards, and cater to the diverse interests of guests.

This position requires strong leadership, organization, and adaptability to oversee programming, coordinate resources, and support the activities team in creating a dynamic and memorable cruise experience. The ideal candidate has a background in hospitality, entertainment, or event management, with experience in live hosting, guest service, and operational execution. If you thrive in a fast‑paced environment and have a passion for creating engaging guest experiences, this role offers the opportunity to lead, collaborate, and make a lasting impact on every voyage.

Key Job Responsibilities

• Host and lead engaging activities, including game shows, trivia, dance classes, themed parties, sports events, and Kids Club events in both English and Dutch.
• Interact with guests to enhance their experience, gather feedback, and ensure entertainment offerings meet diverse interests.
• Develop and oversee a well-balanced entertainment schedule, coordinating with other departments to maximize participation.
• Manage resources, ensuring all equipment and supplies are well‑maintained and available when needed.
• Lead, train, and supervise the activities team, including Activities Crew and Youth Hosts, providing regular feedback and support.
• Conduct team meetings to discuss performance, align on entertainment goals, and ensure smooth operations.
• Handle administrative tasks, including scheduling, time & attendance oversight, and activity programming.
• Adapt to itinerary changes, last‑minute adjustments, and unexpected challenges while maintaining a high level of service.
• Ensure all activities comply with health, safety, security, and environmental regulations.
• Make clear, engaging, and informative public announcements as needed.
• Maintain a professional appearance, adhering to company dress guidelines.
• Collaborate closely with the Cruise Director to execute entertainment initiatives and uphold brand standards.

Experience

Minimum Experience

• Three years of experience in a related guest‑service focused field.
• Exceptional verbal, written, and presentation skills.
• Experience hosting live events, activities, or stage presentations.
• Ability to work effectively both independently and as part of a team.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Ability to work on tight deadlines.
• Must be fluent in Dutch.

Preferred Experience

• 3+ years in cruise industry; 5+ entertainment experience is a plus.
• Bachelor's degree in business or related field of study.
• Customer‑focused role, proven success in interpersonal communication.
• Proven success in fast‑paced, multi‑disciplinary role requiring high levels of organization, professionalism, and quick problem‑solving.