Assistant Community Manager - Property & Tenant Experience

TREK Development; Pittsburgh (Allegheny County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Flexible 40-hour work week

Great benefits

Job summary

TREK Development Group in Pittsburgh seeks an engaged Assistant Community Manager for a 95-unit property. You will support the Community Manager, supervise staff, coordinate leasing, budgeting, resident services, and compliance to ensure a high-quality living environment.

Key duties include budget prep, revenue and occupancy tracking, leasing processing, resident certifications, and coordinating with managers.

Qualifications

• College degree or 3+ years of progressive career path in Property Management, Hotel, Hospitality or Retail required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail preferred.
• Industry designations (COS, LIHTC, ARM®, etc.) preferred.
• Ability to achieve certification within 6 months of hiring to meet site needs.
• Strong Microsoft Word, Excel, Outlook and RealPage or other industry software experience required.
• Initiative and the ability to deal with multiple tasks at one time.
• Aptitude for numbers and complex analysis/accounts receivable and accounts payable.
• Outstanding people skills and the ability to motivate others.
• Knowledge of all regulatory programs, policies and Federal Housing Laws and Guidelines.
• Excellent verbal and written communication skills required.

Responsibilities

• Be a driving force of TREK’s Hospitality Covenant by modeling, inspiring, communicating, supporting and holding staff and residents accountable.
• Assist with the day-to-day operations of the property through excellent communication and feedback.
• Assist in preparation of budget and Monthly Operating Report. Meet revenue, occupancy and resident satisfaction goals.
• Monitor, direct and track performance of leasing, retention and recertifications. Prepare Resident certifications and handle the complete leasing process including processing applications, verifications, data entry and reports.
• Adhere to the Tenant Selection Plan, Fair Housing regulations and any other regulatory requirements.
• Anticipate vacancies and be proactive in insuring occupancy remains at budgeted levels. Update competitive market analysis quarterly.
• Enter/code all invoices, post rents, make deposits and maintain accurate resident ledger accounts in RealPage timely.
• Monitor the rent balance due for all residents and take appropriate actions to collect rents on time.
• Communicate with the Property Manager, Resident Specialist, and any Resident Services staff to keep them apprised of issues.
• Oversee the operations of the office to include; office hours, filing, computer systems, reports, etc.
• Assist in recruitment, training, supervision and motivation of team members and participate in annual reviews.
• Perform other duties as required.
• Participation in TREK design teams, network nights, synergy sessions, and all staff meetings
• Attend trainings, seminars and conferences.
• If site does not have a Resident Specialist, the Assistant Property Manager will assume these responsibilities.

Skills

Microsoft Word

Microsoft Excel

Outlook

RealPage

Communication

Team motivation

Data analysis

Budgeting

Education

College degree or 3+ years experience

Tools

RealPage

Job description

TREK Development Group in Pittsburgh seeks an engaged Assistant Community Manager for a 95-unit property. You will support the Community Manager, supervise staff, coordinate leasing, budgeting, resident services, and compliance to ensure a high-quality living environment.

Key duties include budget prep, revenue and occupancy tracking, leasing processing, resident certifications, and coordinating with managers.