Assistant Community Manager New Evolve Soundside - 400 Spike Way - Hampstead, NC - 28443

Hrpliving; Hampstead (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Hawthorne Residential Partners in Hampstead, NC is seeking an Assistant Community Manager to support daily operations, leasing, and resident relations under the Community Manager. You will help manage rent collection, renewals, and financial tasks while ensuring a welcoming, well-maintained community.

You’ll lead by example, resolve resident concerns, and empower the team to deliver outstanding service. This role emphasizes teamwork, communication, and building connections across the property to

Qualifications

• High School diploma or GED required.
• 2 years of property management experience preferred.
• 6 months of assistant community manager experience preferred.
• Valid Driver's License required.
• CALP accreditation is a plus.

Responsibilities

• Assist leasing efforts by conducting tours and responding to leads.
• Support rent applications and renewals processing.
• Monitor occupancy goals and resident retention.
• Oversee rent collection and posting.
• Assist with financial reporting for Community Manager.
• Lead the team in CM absence.

Skills

Leasing

Resident relations

Rent collection

Financial reporting

Team leadership

Education

High School diploma or GED

Job description

Evolve Soundside - 400 Spike Way - Hampstead, NC - 28443

Assistant Community Manager

At Hawthorne Residential Partners, we’re looking for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day.

As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn.

If you're looking for a place where your work truly matters, Come Join Us!

Assistant Community Manager | Job Overview

As an Assistant Community Manager, you play a vital role in supporting the community’s day-to-day success. From leasing and resident relations to financial tasks like rent collection and renewals, you help keep everything running smoothly. Partnering closely with the Community Manager, you’ll lead by example, resolve resident concerns, and ensure both the team and community feel supported and empowered to thrive!

Assistant Community Manager| Education, Experience, and License Qualifications

Education:

• High School or GED equivalent

Experience:

• Two years of property management experience is preferred
• Six months previous assistant community manager experience is preferred

Licenses & Certifications:

• Valid Driver's License
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus

Assistant Community Manager | Job Functions

Leasing & Occupancy

• Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process
• Identify prospect needs, showcase available homes, and invite them to join the community
• Ensure lease applications, renewals, and related documents are completed accurately and on time
• Meet occupancy goals through strong leasing performance and resident retention Create and manage content for the community’s social media platforms, highlighting resident events and promoting engagement
• Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented
• Oversee rent collection, check scanning, and payment posting to ensure timely and accurate processing
• Monitor delinquencies, make weekly follow-up calls, and coordinate eviction procedures as needed
• Conduct regular ledger reviews to verify billing, payment applications, and account accuracy
• Assist with financial reporting and documentation for Community Manager and regional leadership

Leadership & Team Support

• Step into a leadership role in the absence of the Community Manager, maintaining continuity and team momentum
• Support a positive and productive work environment through clear communication and goal-setting
• Help prioritize daily tasks to ensure smooth operations and exceptional resident service