Assistant Community Manager: LIHTC & Resident Services

Avanath Capital Management, LLC; Portland (OR); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) plan

Paid holidays and PTO

Job summary

Avanath Capital Management, LLC is seeking an Assistant Community Manager to support operations, leasing, and resident relations at our Portland-area communities. You will handle rent processing, reporting, and staff supervision in the Community Manager's absence.

The role requires LIHTC experience, strong communication, and solid bookkeeping skills. You will collaborate with vendors and regulators to ensure compliance and high resident satisfaction.

Qualifications

• 2+ years’ experience as an Assistant Community Manager.
• LIHTC/Tax Credit Program Knowledge required.
• Equipped with excellent communication skills and an unmatched dedication to customer service.
• Solid track record of bookkeeping and rent collection.
• Thorough understanding of landlord/tenant law.
• Strong Understanding of Fair Housing Laws.
• Superior interpersonal skills: ability to get along with diverse personalities; tactful; mature, flexible.
• Resourceful and organized.
• Solid computer knowledge, Windows (Word, Excel), internet, and e-mail.
• Working knowledge of Yardi Voyager Property Management software.

Responsibilities

• Resident Relations and customer service with a commitment to A+ service.
• Manage resident satisfaction and retention by addressing inquiries and issues promptly.
• Serve as resource for residents on community life and payment processes.
• Organize resident appreciation and retention events.
• Maintain confidential files for each resident.
• Assist with leasing duties, including tours of prospective residents.
• Handle property finances, deposits, and income posting.
• Review resident files and balances; enforce lease terms and collect delinquencies.
• Support monthly projections, inspect vacancies, and oversee site upkeep.
• Meet with leadership to review community performance and improvements.
• Oversee staff in Community Manager’s absence and support Leasing Consultants.

Skills

2+ years experience

LIHTC knowledge

Communication skills

Bookkeeping

Rent collection

Landlord/tenant law

Fair Housing laws

Interpersonal skills

Organizational skills

Windows

Yardi Voyager

Tools

Yardi Voyager

Windows (Word, Excel)

Job description

Avanath Capital Management, LLC is seeking an Assistant Community Manager to support operations, leasing, and resident relations at our Portland-area communities. You will handle rent processing, reporting, and staff supervision in the Community Manager's absence.

The role requires LIHTC experience, strong communication, and solid bookkeeping skills. You will collaborate with vendors and regulators to ensure compliance and high resident satisfaction.