Assistant Community Manager - Hunter's Chase

Capital Square; Virginia (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established community management company seeks an Assistant Community Manager to co-lead daily operations at a vibrant community. This role involves overseeing team activities, managing financial processes, and ensuring compliance with housing regulations. The ideal candidate will possess strong management and communication skills, along with a deep understanding of property management processes. Join a company recognized for its employee-centric benefits and commitment to diversity. This is an exciting opportunity to make a positive impact in a community-focused environment while enjoying competitive compensation and professional development opportunities.

Benefits

Performance-Based Bonuses

100% Employee Paid Healthcare Premiums

$35/Per Paycheck Cell Phone Reimbursement

120 Paid Time Off (PTO) Hours

20% Housing Discount

Professional Development Opportunities

Qualifications

• High School diploma or GED required; management and supervisory skills are essential.
• Proficiency in community management software and basic math skills necessary.

Responsibilities

• Co-leads daily operations and manages team members to achieve financial goals.
• Oversees leasing processes and ensures compliance with housing regulations.

Skills

Management Skills

Communication Skills

Mathematical Skills

Customer Service

Education

High School Diploma or GED

Tools

Yardi Software

Word Processing Software

Spreadsheet Software

Database Management Programs

Job description

Assistant Community Manager - Hunter's Chase

Join to apply for the Assistant Community Manager - Hunter's Chase role at Capital Square Living.

Company Overview
Capital Square Living (CS Living) is a fully-integrated community management company based in Richmond, VA. CS Living was built on the strong foundation of the Capital Square brand—listed by Virginia Business on their “Best Places to Work in Virginia” report in 2019 and their “Fantastic 50” reports in 2019 and 2020. Capital Square Living has a vision to develop and manage the future, one relationship at a time. Our community management company provides a highly competitive compensation package and employee-centric benefits.

Summary
Our Assistant Community Manager co-leads the day-to-day operations of an assigned community including managing the team members, daily activities, and resources of the community to achieve established budgeted financial & operational goals. The Assistant Community Manager will assist to ensure that the operation of the community complies with CS Living policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

Primary Responsibilities

• Helps to meet targeted revenues by ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits as needed, and assisting with the preparation of monthly financial status reports.
• Helps to oversee the leasing process by approving prospective resident applications, renewal leases, conducting periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable and stated in the terms of the lease.
• Responsible for collecting all monies due, and managing delinquencies according to CS Living Delinquency policies and procedures, achieving or outperforming delinquency KPIs as directed by the Community Manager and/or Regional Manager/Director.
• Assists with keeping the RADIX market survey up to date to ensure that current market and economic trends are correctly represented and assists the Community Manager in implementing short and long-range marketing and leasing strategies to achieve the community’s occupancy and revenue goals.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve and address service issues.
• Ensures the community’s maintenance team members comply with the Company’s standards with respect to responding to and completing resident service requests.
• Assists with conducting regular community inspections and takes appropriate actions to ensure that the physical aspects of the community, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.

Knowledge And Skills Requirements

• High School diploma, GED, or related experience and/or training.
• Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
• Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell, and explain apartment features and benefits, and answer questions about the community’s operation.
• Proficient in word processing, spreadsheet, and database management programs to complete required reports and employment documents.
• Strong proficiency in using community management software (preferably Yardi and/or equivalent).
• Ideal candidates will bring a deep understanding of property management processes, including leasing, maintenance coordination, budgeting, and compliance with regulations.
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages to complete financial records, budget, and other fiscal reporting information.

Work Hours
Will normally work a Monday-Friday schedule with rotating weekends; hours may vary to meet the business needs of the community.

Work Location
Onsite at our properties. Team members work in an office environment but may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Compensation & Benefits

• Competitive wage and Performance-Based Bonuses.
• 100% Employee Paid Healthcare Premiums.
• $35/Per Paycheck Cell Phone Reimbursement.
• 120 Paid Time Off (PTO) Hours.
• 20% Housing Discount.
• Professional development opportunities.

Equal Opportunity Employer
At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don’t hesitate to let us know.