Assistant Community Manager | Chickasaw Place

ALCO Management, Inc.; Memphis (TN); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company contribution

Paid time off

Paid holidays

Job summary

ALCO Management, Inc. in Memphis, TN is seeking an Assistant Community Manager dedicated to making a positive impact on low-income families. In this role, you will assist the Community Manager, ensuring a supportive environment for residents and managing property operations.

The ideal candidate has experience in property management or similar fields and strong communication skills. Compensation ranges from $20.00 to $25.00/hour, and eligible team members receive benefits including medical, dental, and vision coverage.

Qualifications

• Must be over 18 years of age (or 21 in states with that requirement).
• Must be able to speak, read, and write English.
• Understanding of Project-Based Section 8 and Tax Credit programs preferred.

Responsibilities

• Assist the Community Manager in daily operations.
• Ensure accurate completion of application and lease paperwork.
• Coordinate with outside vendors for services.

Skills

Administrative or property management experience

Ability to communicate professionally

Microsoft Office proficiency

Multi-tasking and meeting deadlines

Education

High School diploma or equivalent

Job description

Summary Of Position Are you ready to make a meaningful impact on the lives of low‑income families in your community? At Alco, we’re dedicated to providing quality, affordable apartments and improving the well‑being of our residents. As our Assistant Community Manager, you'll be at the forefront of transforming lives, making an impact, and ensuring that our residents experience the support and care they deserve. You will work closely with the Community Manager and property residents, playing a crucial role in maintaining a welcoming and supportive environment for our residents. Join us and become a vital part of our mission!

Essential Duties And Responsibilities

• Assist the Community Manager in the daily operation of the property and lead the property and property team in the absence of the Community Manager
• Ensure accurate and efficient completion of application, lease, and annual income re‑certification paperwork
• Complete resident interviews, leasing documents, and certifications of income to ensure the property provides housing for the families with the greatest financial need
• File evictions in a timely manner
• Work closely with leasing and maintenance staff with coordination of tasks
• Answer incoming phone calls and handle them accordingly
• Investigate and help to resolve complaints, disturbances, and lease violations
• Coordinate with outside vendors to arrange for trash removal, maintenance, landscaping, security, and other services

Supervisory Role

The Assistant Community Manager is not responsible for the direct supervision of any personnel assigned to the site; however, in the absence of the Community Manager, the Assistant Community Manager will direct the work of the other team members.

WORK ENVIRONMENT

Balancing the various priorities of the property, its residents, and the staff is the most difficult part of the position. The Assistant Community Manager will find numerous demands on their time and must maintain sight of the overall operational plan while addressing the needs of the site and the residents. The work environment is relatively unstructured, allowing the Assistant Community Manager to interact and determine priorities in the way most appropriate or as directed by the Community Manager.

Knowledge & Skill Requirements

• High School diploma or equivalent
• Must be over 18 years of age (or 21 in states with that requirement)
• Must be able to speak, read, and write English
• Must have administrative or property management experience
• Understanding of and experience with Project‑Based Section 8 and Tax Credit programs preferred
• Must be able to multi‑task and meet deadlines
• Ability to communicate professionally and effectively with co‑workers, residents, vendors, and corporate office staff
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Operational experience as a manager or assistant manager of a similar residential apartment community is preferred but not required

Compensation & Benefits

The salary range for this position is $20.00 – $25.00 annually. Final compensation will be determined based on experience, qualifications, certifications, geographic considerations where applicable, and internal equity. In addition to base pay, eligible team members may participate in performance‑based incentives where applicable. ALCO offers a competitive benefits package including medical, dental, and vision coverage; company‑paid life and disability insurance; 401(k) with company contribution; paid time off; and paid holidays.