Assistant Community Manager - Aspire at Towne Place

Greystar; Chesapeake (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in real estate is seeking a dedicated professional to support the Community Manager in managing financial and operational tasks. This role involves accounting, bookkeeping, and utilizing property management software to ensure accurate financial reporting. The ideal candidate will excel in customer service, handle resident inquiries, and maintain data integrity. With a focus on maximizing revenue and enhancing resident satisfaction, this position offers a dynamic work environment with opportunities for growth. Join a forward-thinking company that values its employees and provides comprehensive benefits.

Benefits

Comprehensive Health Insurance

Paid Time Off

Onsite Housing Discounts

401(k) with Match

Parental Leave

Sabbaticals

Qualifications

• Experience in accounting and bookkeeping tasks is essential.
• Proficient in using property management software for financial activities.

Responsibilities

• Handle daily financial transactions including rent collection and invoice processing.
• Act as on-site supervisor in the absence of the Community Manager.

Skills

Accounting

Bookkeeping

Customer Service

Property Management Software (Yardi/OneSite)

Financial Reporting

Education

High School Diploma

Bachelor's Degree in Finance or Business

Tools

Yardi

OneSite

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets worldwide, with offices throughout North America, Europe, South America, and the Asia-Pacific region. It is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally, and has a robust investment management platform with more than $79 billion of assets under management, including over $36 billion of development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in the rental residential real estate sector. For more information, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Supports and assists the Community Manager in overseeing the financial and operational aspects of the community by handling accounting and bookkeeping tasks, preparing financial reports, processing invoices, collecting rent and fees, completing bank deposits, and using property management software to record and report financial activities.

KEY RESPONSIBILITIES

1. Complete daily financial transactions including rent collection, invoice processing, and bank reconciliations.
2. Operate property management software (Yardi/OneSite) accurately and ensure data integrity.
3. Review resident accounts for unpaid or late fees, communicate with residents, and enforce lease terms to maximize revenue.
4. Review and process vendor invoices, obtain approvals, and manage communication with vendors and the accounting team.
5. Follow established procedures for evictions, including notices, court proceedings, and legal compliance.
6. Handle resident move-outs, applying deposits and fees according to lease terms and legal requirements.
7. Respond promptly to resident inquiries and complaints to promote satisfaction and retention.
8. Act as on-site supervisor in the absence of the Community Manager, coordinating maintenance and daily operations.
9. Assist in managing relationships with property owners, providing updates, and responding to their requests.

PHYSICAL DEMANDS

• Stand, walk, sit, and perform physical tasks such as climbing ladders and lifting weights up to 50 pounds.
• Work outdoors in all weather conditions.
• Travel as needed for property support or training.
• Maintain a flexible schedule, including evenings, weekends, and holidays.

ADDITIONAL COMPENSATION & BENEFITS

Compensation varies based on experience, location, and business needs. Eligible employees may participate in bonus programs. Benefits include comprehensive health insurance, paid time off, onsite housing discounts, sabbaticals, 401(k) with match, parental leave, and various insurance plans. Full details are provided upon employment consideration.