Assistant Community Manager

Salt River Pima-Maricopa Indian Community; Scottsdale (AZ); On-site; USD 110,000 - 150,000; Full time

Job summary

Salt River Pima-Maricopa Indian Community seeks a senior administrator to direct and coordinate multiple departments under the Community Manager. The role includes evaluating operations, promoting interdepartmental cooperation, and presenting reports to the Community Council.

The position emphasizes mentoring management staff, defending organizational efficiency, and ensuring timely, compliant outcomes across programs. A master’s level/related experience is preferred.

Qualifications

• Master's degree preferred with seven or more years of progressively responsible experience managing a large organization.
• Supervisory/managerial experience with Native American government or enterprise is desirable.
• Ability to mentor and develop management staff and build organizational capability.

Responsibilities

• Directs and coordinates operations of assigned departments.
• Develops actions to encourage interdepartmental cooperation and provides leadership across the Community.
• Prepares reports, conducts analyses, and makes recommendations for improvements and efficiency.
• Mentors and supervises management staff to build skills for informed decision-making.
• Ensures compliance with deadlines and budgetary constraints and evaluates program effectiveness.

Skills

Leadership

Strategic planning

Budget management

Communication skills

Interdepartmental cooperation

Mentoring

Policy analysis

Problem solving

Negotiation

Supervision

Education

Master's degree preferred

Bachelor’s degree in Public Administration or related field

Job description

Definition

Under the administrative direction of the Community Manager, directs and coordinates the departments of the Salt River Pima-Maricopa Indian Community as assigned by the Community Manager; resolves operational problem/issues; may serve as Acting Community Manager at the discretion of the President. This job class is treated as FLSA Exempt.

Essential Functions

1. Monitors and coordinates the operations of assigned departments; evaluates organizational issues and opportunities and facilitates strategies to support common objectives.
2. Develops actions and procedures that encourage interdepartmental cooperation between departments. Provides visible leadership presence Community-wide to promote and encourage innovation and service which supports the strategic vision of the Council.
3. Studies major operational problems and makes recommendations on improvements; evaluates recommended changes in organization, policy, and procedures and reports on the merits of the recommendations. Analyzes administrative and systems and writes reports and recommendations for improvement of procedures. Conducts financial studies to determine the availability of resources for funding current or new programs.
4. Assists the Community Manager with the coordination of projects that involve department directors; follows up to determine the status of projects which have been assigned to directors. Facilities the identification and resolution of any disagreement and confusion.
5. Communicates with other government employees to perform operational analysis on internal programs or work tasks. Composes correspondence /reports dealing with assigned project subject matters in ways which sometimes requires considerable discretion, judgment or negotiation in replying to inquiries, and/or presenting or requesting information.
6. Provides administrative direction to department directors in managing the activities of their assigned areas. Directs the completion of special planning and research projects. Assists staff in resolving conflicts and problems.
7. Produces written memos and reports to provide the Community Council and Community Manager with information upon which to base decisions.
8. Mentors and supervises management staff to build the necessary skills to make business decisions that mutually support and enhance departmental services. Models professional, creative problem solving behaviors and attitudes for subordinate staff.
9. Maintains clarity of department’s goals, purpose, assignments, and communication. Ensures communication, distribution and accountability for decision making.
10. Prepares timely performance evaluations and reviews performance evaluations prepared by management staff. Reviews, prepares, and/or approves related reports or studies, on organizational effectiveness. Consults with senior staff and makes recommendations on changes to improve efficiency or effectiveness.
11. Reviews standards, procedures, and results of completed work; coaches, motivates, or directs management staff employees as the circumstances warrant; approves leaves, monitors assigned department director schedules, and evaluates performance.
12. Conducts evaluations of programs in conjunction with department directors. Monitors program success and progress in assigned Departments. Develops monitoring procedures and instruments to ensure programs are reviewed, at a minimum quarterly, for effectiveness, efficiency, and compliance.
13. Proactively resolves difficult and sensitive inquiries, complaints and requests for services from Community employees, Community members, developers, and other SRPMIC affiliated entities.
14. Willingly seeks continuous self-improvement by participating in various training and mentoring opportunities with the goal of always improving technical, tactical and soft skills needed for this complex position
15. Performs other job related duties that enhance and facilitate departmental operations.

Knowledge, Skills, Abilities, and Other Characteristics

• Knowledge of the history, culture, laws, rules, customs and traditions of the Salt River Pima-Maricopa Indian Community.
• Knowledge of the principles, practices, and methods of program review, assessment and evaluation.
• Knowledge of the principles, practices, and methods of strategic planning.
• Knowledge of the complex principles and practices of government administration, management and organization.

• Knowledge of the current social, political, and economic trends and operating problems of an Native American government.

• Skill in presenting oneself to staff as approachable, supportive, and open to alternative ideas.
• Skill in analyzing and evaluating information accurately, and in expressing ideas clearly, when providing oral and written reports and recommendations.
• Skill in listening well, and communicating effectively with employees, Community members, and members of the public having varying educational backgrounds and values.

• Skill in investigating, analyzing, evaluating, and resolving operational and personnel problems.

• Skill in analyzing data, drawing logical conclusions, and making sound decisions and recommendations.
• Skill in forming cooperative relationships with others who do not have a direct reporting relationship.

• Skill in understanding and interpreting complex laws, regulations, policies, procedures, and guidelines.

• Ability to facilitate change.
• Ability to select, train, development, supervise, and evaluate management level personnel.
• Ability to gain cooperation through professional discussion and persuasion.
• Ability to prepare clear, concise, and thorough written reports and oral presentations, with appropriate recommendations.
• Ability to motivate and inspire high performance in subordinates.
• Ability to listen well, and communicate effectively with Community members, employees and diverse members of the public having considerable variation in values and educational and cultural background.
• Ability to exercise resourcefulness in addressing new problems.
• Ability to maintain the highest standards of both professional and personal conduct and behavior both on and off duty.
• Ability to ensure compliance with statutory deadlines and budgetary limitations.
• Ability to develop and analyze Department, program and project budgets.

Education & Experience

Masters degree is preferred. Bachelor’s degree in Public Administration, Business Administration or other closely related field and seven (7) years of increasingly responsible experience in managing a large organization. Supervisory/managerial experience which demonstrated leadership in working with a Native American government or enterprise, or an ethnically diverse work force is desirable.

Equivalency

Any equivalent combination of experience and education that will allow the applicant to satisfactorily perform the duties of the job may be considered when filling the position.

Underfill Eligibility

An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check.

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified:

• 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission
• 2) Qualified Community Member (must provide Tribal I.D at time of application submission)
• 3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission)
• 4) Native American (Tribal ID or CIB required at time of application submission)

Equal Opportunity Employer