Assistant Community Manager

Property Management Jobs; Pooler (GA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401k with match

Paid time off (including birthday)

Paid parental and adoption leave

Pet insurance

Company-paid life insurance

Job summary

Hawthorne Residential Partners is seeking an Assistant Community Manager for Station Savannah Quarters in Pooler, GA. The role spans leasing, financials, and team coverage, with tours, applications, and renewals to maintain occupancy, and managing the community's social media presence.

You'll post payments, monitor delinquency, coordinate with the Community Manager on escalations, and run the office in their absence. Hours are Mon-Fri 9-6, Sat 10-4, with occasional after-hours needs.

Qualifications

• High school diploma or GED required.
• Two years property management experience preferred.
• Six months assistant community manager experience preferred.

Responsibilities

• Conduct tours, convert leads, process applications, and push renewals to protect occupancy.
• Manage the community's social media presence to stay current and authentic.
• Post payments, scan checks, monitor delinquency, and coordinate with the Community Manager on escalations.
• Run the office in the Community Manager's absence, prioritizing daily work and resident issues.

Skills

Property management

Leasing

Customer service

Financial reporting

Education

High school diploma or GED

Job description

Property management offices that run well don't do so by accident. Behind every smooth renewal season and every delinquency number that stays in check, there's usually a strong assistant manager holding the administrative and relational side of the operation together. That's the role Hawthorne Residential Partners is filling at Station Savannah Quarters in Pooler, GA.

Hawthorne sits in the top 50 largest multifamily management companies in the country, with a footprint concentrated in the Southeast. This position supports a functioning community, so you're walking into existing operations rather than a lease-up. The work is steady, recurring, and consequential.

The Day-to-Day

The job splits across three areas: leasing, financials, and team coverage. On the leasing side, you'll conduct tours, convert leads, process applications, and push renewals to protect occupancy. You'll also manage the community's social media presence, which at most properties means keeping it current and authentic rather than running a full content operation.

The financial piece is real work. You're posting payments, scanning checks, monitoring delinquency, making follow-up calls weekly, and coordinating with the Community Manager when accounts escalates toward eviction. Ledger accuracy falls to you. If a resident's account doesn't balance, you need to find out why and fix it. Regional leadership relies on clean reporting, and that starts here.

When the Community Manager is out, you run the office. That means prioritizing the team's daily work, handling resident concerns without backup, and keeping the operation moving. It won't be every week, but it will happen, and you need to be ready for it without treating it as a surprise.

The office is open Monday through Friday, 9 to 6, and Saturdays from 10 to 4. You'll work one weekday off to stay at 40 hours. Resident events and community needs can pull you outside those hours occasionally, which is worth knowing before you apply.

What Hawthorne Is Looking For

• High school diploma or GED
• Two years of property management experience preferred
• Six months of assistant community manager experience preferred
• Valid driver's license
• CALP designation is a plus

The candidates who do well in this role aren't just good with people. They're comfortable reading a ledger, catching a billing error, and having a firm but respectful conversation with a resident who's past due. The resident relations side gets most of the attention in job descriptions like this one. The financial accountability is equally important and tends to be where underprepared candidates struggle.

Compensation includes an hourly base, monthly leasing and renewal commissions, and quarterly performance bonuses.

• Benefits include medical, dental, and vision coverage, a 401k with match, paid time off (including your birthday), paid parental and adoption leave, pet insurance, and company-paid life insurance.

Hawthorne also offers a formal career path program aimed at moving assistant managers into community manager roles, with structured learning and development support built in.