Assistant Community Manager

Page Mechanical Group, Inc.; Phoenix, Northern (AZ, KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

401(k) with employer matching

Life and disability insurance

HSA and FSA benefits

PTO and flexible schedule

Remote work options

Job summary

The Dinerstein Companies is seeking an Assistant Community Manager to oversee daily operations and deliver top-notch service to residents and clients in multifamily communities. You will manage leasing activity, financial records, and administrative duties while ensuring compliance and high customer satisfaction.

Ideal candidates will have 2+ years in multifamily housing, knowledge of GAAP, and a valid driver’s license. The role emphasizes accuracy, efficiency, and collaboration within the team.

Qualifications

• 2 years of experience as an Assistant Manager or Bookkeeping role in multifamily housing.
• Knowledge of generally accepted accounting principles.
• High school diploma or GED certificate.
• Must meet background investigation, credit screening, and drug screening.
• Valid driver’s license.

Responsibilities

• Process renter’s applications for approval.
• Address matters involving residents and their needs.
• Maintain bookkeeping and general administrative responsibilities in the office.
• Handle all AR.
• Ensure invoices are processed.
• Maintain and review lease documents for accuracy.
• Ensure vendor documents meet compliance requirements.
• Reconcile property accounts monthly.
• Process move-ins and move-outs.
• Leasing activity: calls, emails, tours, and leasing apartments.
• Follow up on delinquent accounts.

Skills

Multifamily experience

Bookkeeping

Customer service

Accounting principles

Driver's license

Education

High school diploma or GED

Job description

Are you ready to be the cornerstone of our community, managing operations and fostering connections that transcend the basic introductions? If you're passionate about people and property, this is the role you've been waiting for!

As one of the nation’s largest multi-family and student housing community developers, The Dinerstein Companies has completed over 75,000 multi-family apartments and 44,000 student housing beds in 26 states. TDC is an integrated company specializing in the development, construction, and property management of the nation’s finest apartment communities, with over sixty years in business. Whether it’s luxury mid-rise, high-rise residences or the most innovative off-campus student housing, TDC has the experience, expertise, and reputation for developing premier apartment communities.

We are an experienced company. Not a management company. We wake up daily with a renewed mission towards genuine hospitality and authentic care. We seek to build and encourage relationships that create lasting memories. People will know why we love our work by how they feel after each encounter with our team and our communities. The extra degree of customer service makes all the difference. TDC looks for dynamic individuals eager to be the face of our company, brand, and property in our markets. Team members should embody the Core Values of The Dinerstein Companies.

As the Assistant Manager, you will play a critical role in our community. You will have the mojo and constantly work to improve our community’s operations. You will wear many hats and understand the general workings of an apartment community from the ground up. You will deliver top-notch service to all our clients and residents. You will be expected to work accurately, effectively, and efficiently.

As our Assistant Community Manager, you will be expected to:

• Process renter’s applications for approval.
• Address matters involving residents and their needs.
• Contribute to the community's success by maintaining all aspects of bookkeeping and general administrative responsibility in the office.
• Handle all AR.
• Help ensure that invoices are processed (manager specific).
• Maintain and review individual resident lease file documents for accuracy.
• Ensure vendor documents meet compliance requirements.
• Reconcile property accounts monthly.
• Process move-ins and move-outs.
• Leasing activity - phone calls, emails, touring, and leasing apartments.
• Follow up on delinquent accounts.

To thrive, you should have:

• 2 years of experience as an Assistant Manager or Bookkeeping role in multifamily housing.
• Prior experience with affordable/income-restricted and high-end communities is a plus.
• Knowledge of generally accepted accounting principles.
• High school diploma or GED certificate.
• Must meet company background investigation, credit screening, and drug screening.
• Valid driver’s license.

Best-in-Class Benefits and Perks:

We value our employees’ time and efforts. Our commitment to your success is enhanced by competitive compensation and an extensive benefits package including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided.
• Robust retirement planning: 401(k) plan available with employer matching.
• Financial security: Life and disability insurance for added protection.
• Flexible financial options: Health savings and flexible spending accounts are offered.
• Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided.

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.