Assistant Community Manager

S.L. Nusbaum Realty Co.; Norfolk (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant community as an Assistant Community Manager, where your organizational skills and customer service expertise will shine. This role is pivotal in ensuring the smooth operation of the property, from leasing to resident retention. You will take charge of administrative tasks, support the Community Manager, and foster positive relationships with residents. If you thrive in a dynamic environment and enjoy working with people, this is the perfect opportunity to make a meaningful impact in property management. Embrace the chance to grow and develop in a supportive team atmosphere, where your contributions are valued and recognized.

Qualifications

• High School Diploma required; supervisory experience in customer service preferred.
• Valid Driver’s License required for operating a vehicle.

Responsibilities

• Manage administrative duties related to property management.
• Assist in leasing activities and maintain positive resident relationships.
• Handle accounting tasks for deposits and rent payments.

Skills

Customer Service

Supervisory Skills

Accounting

Property Management

Education

High School Diploma / GED

Advanced College Courses in Management

Job description

Assistant Community Manager opening at our Icon community located in Norfolk, VA.

Position Title: Assistant Community Manager

Reporting To: Community Manager

Supervises: All On-Site Personnel in Community Manager’s Absence

Employment Type: Full-Time, Non-Exempt

Summary of Position:

Performs a variety of administrative duties related to the overall management of the property and assumes supervisory authority when the Community Manager is away. This position is essential to the operation of the community; therefore, consistent attendance is required as it directly impacts workflow and communication within the team.

Primary Duties and Responsibilities:

• Abides by Fair Housing Laws.
• Performs all tasks related to leasing the property, such as showing the property to prospective residents, preparing lease packets, running credit reports, inspecting properties after move-outs and prior to move-ins.
• Participates actively in leasing efforts, striving for quality residency.
• Handles accounting and posting duties for deposits and rent payments.
• Coordinates maintenance requests with the Maintenance Supervisor.
• Works proactively on resident retention through positive resident relationships.
• Performs other duties as assigned.

Occasional Functions:

• Make bank deposits.
• Attend meetings on behalf of the Community Manager.
• Supervise pool attendants.
• Assist Maintenance department with computer equipment.
• Train employees.
• Prepare reports for the Community Manager.

Position Requirements / Qualifications:

• High School Diploma / GED; may be supplemented by prior supervisory experience in a customer service environment.
• Valid Driver’s License (if operating a vehicle).

Preferred Skills / Abilities:

• Advanced college courses in management, public relations, or accounting.
• At least two years of property management experience in a customer service environment.

Physical Activities:

• Activities include typing, walking, bending, stooping, reaching, climbing stairs, or standing for periods of time.
• Ability to lift and move up to 50 lbs.

General:

• Hours will align with community operating hours. Weekend work may be required as necessary.