Assistant Community Manager

Morgan Properties; Baltimore (MD); On-site; USD 60,174,000 - 74,501,000; Full time

Benefits offered by this job

Morgan Essentials paid quarterly

Onsite housing discount up to 20%

Full benefits: 401k, paid holidays

Job summary

Morgan Properties is seeking an Assistant Community Manager for Townhomes at Diamond Ridge. You will help deliver a standout resident experience and support daily operations, including tours, move-ins, events, and administrative tasks.

The role emphasizes customer service, teamwork, and maintaining property records to ensure residents are proud to call home. The position offers hourly pay of $21.00-$26.00, plus benefits including 401k, paid holidays, and more.

Qualifications

• 2+ years of customer service or related experience.
• Strong communication, organizational, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and team-oriented mindset.
• Valid driver's license required.

Responsibilities

• Provide outstanding customer service to residents and prospects.
• Conduct community tours and assist with the leasing experience.
• Support resident move-ins and move-outs.
• Help maintain resident records, accounts, and reports.
• Walk the property to ensure excellent curb appeal.
• Partner with maintenance teams to address resident needs.
• Assist with resident events and community engagement activities.
• Support daily operations and ensure company policies are followed.

Skills

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Problem-solving

Driving license

Job description

Help Create a Community Residents Love to Call Home

Morgan Properties is seeking a customer-focused and motivated Assistant Community Manager to join our team at Townhomes at Diamond Ridge. In this role, you'll help deliver an exceptional resident experience while supporting the day-to-day operations of a thriving apartment community. From welcoming residents and conducting tours to coordinating move-ins, community events, and administrative tasks, you'll play a key role in creating a place residents are proud to call home.

• $21.00- $26.00 per hour
• $300 Morgan Essentials paid out quarterly
• up to 20% discount living onsite
• Full Benefits- 401lK, paid holidays, and more!

What You'll Do

• Provide outstanding customer service to residents and prospects.
• Conduct community tours and assist with the leasing experience.
• Support resident move-ins and move-outs.
• Help maintain resident records, accounts, and reports.
• Walk the property to ensure excellent curb appeal.
• Partner with maintenance teams to address resident needs.
• Assist with resident events and community engagement activities.
• Support daily operations and ensure company policies are followed.

What We're Looking For

• 2+ years of customer service or related experience.
• Strong communication, organizational, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and team-oriented mindset.
• Valid driver's license required.

Why Morgan Properties?

At Morgan Properties, our people make the difference. We are passionate about creating exceptional living experiences, treat residents and teammates with respect, operate with integrity, embrace diversity, and encourage innovative thinking. If you're looking for a career where you can make an impact while growing with an industry leader, we'd love to hear from you.

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.